Placeholder ProForno Royal Traditional Wood Fired/Hybrid Brick Pizza Oven - ROYAL — BBQ Kitchen Pros
Skip to content
Expertise You Can Trust: Family-Operated with 20 Years of Experience
Expertise You Can Trust: Family-Operated with 20 Years of Experience
ProForno Royal Traditional Wood Fired/Hybrid Brick Pizza Oven | Native Red

ProForno Royal Traditional Wood Fired/Hybrid Brick Pizza Oven - ROYAL

by ProForno
$3,388.50
+ Free Shipping
Contact Options

No Sales Tax (except NY)

Family Operated with 20 Years Experience!

Call For Best Pricing!  (888) 678-3530

Leaves our warehouse in 1-3 business days.

ProForno Royal Traditional Wood Fired/Hybrid Brick Pizza Oven

Key Features

    • Exceptional Craftsmanship & Materials: Handmade in Portugal with high heat-resistant firebrick, special refractory cement, and top-grade refractory clay. Ensures quick heating and prolonged heat retention for reliable performance.
    • Versatile Dome Design: Achieves up to 1,000ºF using wood or gas, incorporating radiant heat, convection, and conduction for versatile cooking experiences — from pizzas to meats and vegetables.
    • Perfect for Social Gatherings: Elevates outdoor cooking and social events with high-temperature capabilities, allowing for a wide array of culinary creations. A stunning addition to any outdoor living space, guaranteed to impress.
    • Wood Fired or Hybrid Upgrade: Choose between the traditional wood-fired brick oven style pizza oven or upgrade to the M1 Burner for easy to use gas-powered burner.

ProForno Royal | Designed For Pizza Perfection Right In Your Backyard

Handmade with dedication in Portugal, the ProForno Royal Traditional Oven isn't just an appliance; it's a testament to excellence. Constructed with high heat-resistant firebricks and a heart of top-grade refractory clay, this oven is a fortress of flavor, ready to catapult your cooking adventures into the stratosphere. Its dome shape is designed to produce intense cooking temperatures up to 1,000ºF, it's ready to handle anything you throw into it — or on it.  Incorporate radiant heat, convection, and conduction cooking for ultimate versatility right in your backyard. Yes, we're talking about that authentic Neapolitan pizza, with a heavenly crisp-chewy crust that ordinary ovens can only dream of. But why stop there? Unleash this fiery beast on meats, veggies, and anything daring enough to take the heat!

Precise Temperature Control

Forget the tragedy of soggy, cold delivery pizzas that taste like cardboard with a hint of despair. With the ProForno Royal, you're the master of your pizza destiny. Every bite explodes with freshness, exactly how you want it, without the dread of the wrong toppings or the lukewarm letdown. Cook your favorite pizza combination within 2 minutes. Monitor your cooking temperatures with ease with your built-in temperature gauge right on the front of your outdoor oven. Adjust your cooking temperatures with ease with the convenient split door design allowing you to control air flow and check the progress of your meal. Your outdoor oven airflow is further enhanced with your built stainless steel chimney and cap for perfect airflow throughout your large outdoor clay oven for cooking.

Enormous Cooking Space

Cooking with the ProForno isn't just meal prep; it's a ticket to an unforgettable show where everyone's a star. Get the whole crew involved, from kneading dough to the grand fire-up, and watch the magic happen. It's not just food; it's memories in the making. This large outdoor oven is able to multiple dishes at once with its enormous size of 900 square inches of cooking space for multiple pizzas at once.

Custom Color, Wood Fired or Hybride Outdoor Oven?

Pick the color of your clay pizza with 'Native Red' or 'Native Black. Both colors offer a neutral look that will fit nicely into your outdoor kitchen design. Stay with the authentic wood-fired flavor or upgrade to the ProForno M1 Gas Burner for a hybrid outdoor pizza. Available in both propane and natural gas. With the ProForno's versatile design, pre-drilled gas options, and robust dimensions (40" W x 31" H x 40" D external, 30"W x 19"H x 30"D internal), your culinary playground knows no limits.

Why Royal?

Are you after authentic flavor, versatile cooking, and rapid results? Dreaming of creating your own perfect pizza in just 2 minutes? The Sierra Ridge Outdoor Oven is not just a purchase; it's an investment in countless culinary adventures. Forget soggy, store-bought pizzas. It's time for the real deal. So, ready to transform your outdoor cooking experience?

Need a Hybrid Gas Oven Upgrade?

ProForno Pizza Oven Gas Burner - Auto-1: For the Tech-Savvy Chef

    • E-Series Automation: Embrace the future with a temperature-controlled automated system, adjustable via a digital display.
    • Boost and Manual Override: Extra control at your fingertips with features for a quick temperature increase or a switch to manual operation.
    • Continuous Power Supply: Requires a 110v power source, ideal for permanent setups and commercial establishments.
    • Consistent Heat Output: Delivers up to 53,981 BTUs, ensuring stable, even heating for perfect results every time.
    • Size & Heft: Comes in at 32 lbs and measures 36 × 24 × 12 inches, making it a sturdy addition to your setup.
    • Available in Propane or Natural Gas

ProForno Royal Traditional Wood Fired/Hybrid Brick Pizza Oven
Model 

Royal 
External Width 40"
External Depth 40"
External Height

31" (including Cap)
Internal Depth 30"
Intrernal Height 19"
Door Width

15.5"
Door Height 13"
Chimney Width 5.5"
Chimney Height 6"
Weight 1200 lbs
Max Temperature 1000°F
Internal Oven Materials Refractory Cement with Steel Mesh
External Oven Material Clay
Chimney & Cap Material Stainless Steel
Door Material Black Metal 
Exeterior Color Options Native Red or Native Black
Warranty 2 Year Warranty

Wood Fired Pizza Ovens Warranty

Traditional Ovens

We offer a 2 year limited warranty on parts for all ovens we manufacture. Here are the highlights: 

It's natural for brick ovens to develop cracks and this is not covered under the warranty. Cracks are normal in all traditional ovens and do not signify a defect with the oven. All removable parts such as doors, chimney caps, and small tools are covered under warranty against breaking and unnatural damage from regular wear and tear. Where warranty applies it also means we ship the parts to you for free. We reserve the right to request clear pictures of damage. We do not require shipping the damaged parts back to us, unless at our expense. We reserve the right to refuse a warranty claim where damage clearly arises from accident (oven was dropped etc.), improper use (liquids were burnt in the oven or it was left uncovered under open sky etc.), or anything else other than normal use.

Terms and Conditions:

All our ovens are quality checked before they leave our factory. If the oven is used in the manner in which it is intended there should not be any reason for warranty except in the instance that it may have been damaged in transit to the store. Each case will be looked into to verify any warranty issues.

General Wear and Tear:

Your wood fired oven when first installed, like anything new, is in pristine condition and visually free from blemishes. It must be remembered that when fire is introduced to the chamber and you start cooking, your oven will start to show signs of “general wear and tear”. This is quite normal and to be expected with this product.

These types of things includes:

  • Carbons build up from the fire blackening the internal chamber and some areas of the front render and top of the flue.
  • Scratches and marks on the brick floor from trays etc. sliding across it.
  • Flaking of the paint on the door or output chimney due to exposure to heat.
  • Slight discolouration of the floor tiles due to food spills etc.
  • Colour change or rust of the steel output flue and door on the oven due to exposure to heat.
  • Minor “cracking” of the external render notably where the render and the front arch meet.
  • Minor “cracking” of the internal chambers. The points mentioned above do not constitute faulty workmanship.

Cracking related issues:

We have spent the last 15 years researching and developing the materials used in our wood fired brick ovens. As this product will expand and contract with heat it is impossible to avoid some kind of cracking. We have reduced this issue dramatically. In all BRICK ovens the appearance of internal cracks/external cracks does not constitute faulty workmanship as it is a normal occurrence with this type of specialized refractory material. It will not in any way affect the running or efficiency of the oven. Should any concern arise about cracking, please contact us and we can arrange a 'repair kit' to be mailed directly to you.

Moisture related issues:

As much as the ovens are weatherproof, it should be noted that it is the customer’s responsibility to modify any existing reticulation to ensure that the oven is not overexposed to excessive amounts of water or froze on a continual basis. If the oven is very wet internally, it reduces the ability of the oven to heat up quickly and with minimal smoke and in extreme situations can cause the materials to break down. Impexfire cannot be liable for excessive water damage caused by failure to prevent constant exposure to water sources other than that generated by the weather. It is strongly advised to use a protection cover if the oven is not protected from rain, snow, or ice.

General Maintenance:

Black high temperature engine paint can be used for touching up the output from the chimney if required.

Misuse:

Impexfire will accept no responsibility for misuse of the oven due to overloading of wood that will raise the inside temperature over 450º Celsius during use, or placement of inappropriate materials, fuel, or objects into a hot oven. The oven is primarily designed for cooking and is only intended for that purpose. Damage caused by other uses will void all warranty.

Maximus Ovens

We offer a 2 year limited warranty on parts for all ovens we manufacture. Here are the highlights:

All removable parts such as doors, chimney caps, and small tools are covered under warranty against breaking and unnatural damage from regular wear and tear. Where warranty applies it also means we ship the parts to you for free. We reserve the right to request clear pictures of damage. We do not require shipping the damaged parts back to us, unless at our expense. We reserve the right to refuse a warranty claim where damage clearly arises from accident (oven was dropped etc.), improper use (liquids were burnt in the oven etc.), or anything else other than normal use.

Terms and Conditions:

All our ovens are quality checked before they leave our factory. If the oven is used in the manner in which it is intended there should not be any reason for warranty except in the instance that it may have been damaged in transit to you. Each case will be looked into to verify any warranty issues.

General Wear and Tear:

Your wood fired oven when first installed, like anything new, is in pristine condition and visually free from blemishes. It must be remembered that when fire is introduced to the chamber and you start cooking, your oven will start to show signs of “general wear and tear”. This is quite normal and to be expected with this product.

These types of things includes:

  • Carbons build up from the fire blackening the internal chamber and some areas of the front render and top of the flue.
  • Scratches and marks on the brick floor from trays etc. sliding across it.
  • Flaking of the paint on the door or output chimney due to exposure to heat.
  • Slight discolouration of the floor tiles due to food spills etc.
  • Colour change of the steel output flue and door on the oven due to exposure to heat. The points mentioned above do not constitute faulty workmanship.

Cracking related issues:

As this product will expand and contract with heat it is impossible to avoid some kind of cracking on the refractory front. We also have reduced this issue dramatically to almost “zero” cracks. In all MAXIMUS ovens the appearance of micro external cracks does not constitute faulty workmanship as it is a normal occurrence with this type of specialized refractory material. It will not in any way affect the running or efficiency of the oven. External cracks will not occur.

Moisture related issues:

As much as the ovens are weatherproof, it should be noted that it is the customer’s responsibility to modify any existing reticulation to ensure that the oven is not overexposed to excessive amounts of water or froze on a continual basis. If the oven is very wet internally it is necessary to start the oven with a small fire before the first use as directed on the DVD delivered with the oven. Impexfire cannot be liable for excessive water damage caused by failure to prevent constant exposure to water sources generated by the weather. It is advised to use a protection cover if the oven is not protected from rain, snow, or ice.

General Maintenance:

Black high temperature engine paint can be used for touching up the output from the chimney if required.

Misuse:

Impexfire will accept no responsibility for misuse of the oven due to overloading of wood that will raise the inside temperature over 450º Celsius during use, or placement of inappropriate materials, fuel, or objects into a hot oven. The oven is primarily designed for cooking and is only intended for that purpose. Damage caused by other uses will void all warranty.

FAQS

Installation and Location Services:

Do you provide installation services for the oven?
We offer complimentary consultations and estimates for oven installations or built-ins in most parts of Connecticut. 

Self-Pickup:

Can I collect the oven on my own?
Certainly! Reach out to us, and we'll point you to the nearest retailer. However, be aware that ovens can be quite heavy, exceeding 1200lbs depending on the model you select.

Warranty and Maintenance:

What kind of warranty do you provide?
It's common for traditional Portuguese ovens to develop minor cracks, either internally or externally. This is a regular occurrence and won't hinder the oven's performance. To help you address this, we include a repair kit for easy home touch-ups. 

Heating Process:

How long is the oven's heat-up time?
Typically, it takes around 45 minutes for the oven to reach the desired temperature, but this can vary based on the wood's moisture content.

Oven Curing:

Is oven curing necessary?
Absolutely! Curing eliminates mortar moisture, ensuring your oven's longevity. This process is essential for traditional ovens and recommended for portable ones. The procedure involves lighting small fires daily for five days, with each day's temperature gradually increasing:

  • Day 1: 140F/60C
  • Day 2: 215F/100C
  • Day 3: 300F/ 150C
  • Day 4: 400F/200C
  • Day 5: 480F/250C

Every evening, close the oven door to retain heat and prevent moisture from entering. Even after curing, some cracking is natural.

Wood Type:

Which wood varieties are best for the oven?
Opt for hardwoods like walnut, oak, mesquite, apple, and maple. Experiment with different woods to infuse unique flavors into your dishes.

Cleaning the Oven:

What's the cleaning procedure for the oven?
After the fire subsides and the oven cools, sweep out the ashes. It's then ready for your next culinary adventure.

Necessary Tools:

What equipment should I have for my wood-fired pizza oven?
We provide a range of tool sets on our accessories page. The necessary tools will differ based on your cooking needs. Don't hesitate to call us if you need assistance!

This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

Shipping & Delivery Details

Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

    Select your Choose Your Oven Color
    Select your Product Options
    Chat and Call Buttons
    Have A Question? Talk To A Pro!
    • Product Reviews
    • Site Reviews
    12/27/2021
    Daniel W.
    United States
    Quality Smoker
    High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
    Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
    12/27/2021
    Daniel W.
    United States
    Quality Smoker
    High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
    Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
    10/12/2021
    David C.
    United States
    Amazing grill and unbelievably fast shipping.
    This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    10/12/2021
    David C.
    United States
    Amazing grill and unbelievably fast shipping.
    This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    09/27/2021
    John K.
    United States
    Great pellet grill
    Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    09/27/2021
    John K.
    United States
    Great pellet grill
    Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    05/18/2021
    Bob T.
    United States
    Cookshack SM066 smoker
    I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
    Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
    05/18/2021
    Bob T.
    United States
    Cookshack SM066 smoker
    I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
    Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
    05/03/2021
    Mark M.
    United States
    great service
    excellent service
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    04/09/2021
    Steve B.
    United States
    Best smoker I have owned
    Great service and sales!! Will order another from them for sure!!
    Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
    04/09/2021
    Steve B.
    United States
    Best smoker I have owned
    Great service and sales!! Will order another from them for sure!!
    Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
    02/25/2021
    Mark M.
    United States
    Fast Eddy's
    Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
    Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
    02/25/2021
    Mark M.
    United States
    Fast Eddy's
    Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
    Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
    02/01/2021
    bryant k.
    United States
    Great price and communication
    It's fantastic!
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    02/01/2021
    bryant k.
    United States
    Great price and communication
    It's fantastic!
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    01/29/2021
    Sarah K.
    United States
    I want to marry it.
    This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    01/29/2021
    Sarah K.
    United States
    I want to marry it.
    This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    12/22/2020
    Jeff K.
    United States
    Cookshack Fast Eddy
    Incredible smoker/grill that is built with high quality materials.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    12/22/2020
    Jeff K.
    United States
    Cookshack Fast Eddy
    Incredible smoker/grill that is built with high quality materials.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    12/01/2020
    Brian S.
    United States
    Cookshack Smokette sm009-2
    I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
    Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
    12/01/2020
    Brian S.
    United States
    Cookshack Smokette sm009-2
    I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
    Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
    06/20/2020
    Barbara K.
    United States
    Memphis wood Fire Grill
    Great. We are ordering more from you
    Memphis Wood Fire Grills Premium Barbeque Pellets
    06/20/2020
    Barbara K.
    United States
    Memphis wood Fire Grill
    Great. We are ordering more from you
    Memphis Wood Fire Grills Premium Barbeque Pellets
    05/31/2020
    Lee L.
    United States
    Smoke tech = deliciousness
    after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight...after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight when you lift it right-side up. Assembly was straight forward. It probably took more time to remove the protective plastic covering on the grill than to put everything together. It was a little tricky to put the ethernet cable plug for the wifi antenna through the round grommet though. The wifi setup was a little confusing at first. It had to be first done on the phone without the app. Then the rest was all through the Memphis app. So how does it work It's amazing. The temperature control was quite good. Using my thermoworks smoke I kept an eye on the temp fluctuations and it wavers about 10 degrees /- from the set temp. Smoking ribs at 225 was as easy as setting the temp and watching for the meat to come to temp. Coming from a Weber propane and a Weber charcoal grill it was do much easier. I could never get 225F on the propane grill with constantly fidgeting with the fire. Also no more smoker box! The ribs were delicious and I think better than our local BBQ joint (45min drive away). Can't wait to put a brisket on to see how it will turn out. It is $$$$ but the 304 stainless, oven-quality gasket and the brains controlling the temp makes it worth every dollar.
    Memphis VG0002S Elite 69" Stainless Steel Freestanding Wood Fire Pellet Grill w/ Wifi
    09/09/2019
    Justin A.
    United States
    FEC100
    Very responsive by phone and email. Pleasure to do business with.
    Fast Eddys Cookshack FEC100 Pellet Smoker Oven
    09/09/2019
    Justin A.
    United States
    FEC100
    Very responsive by phone and email. Pleasure to do business with.
    Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
    05/15/2019
    Ken H.
    United States
    Great Experience
    Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is...Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is everywhere :-) Fired up perfectly - grateful for the problem free order.
    Memphis Pro & Advantage Small Grate Cooking Area Upgrade Kit
    05/09/2019
    Michelle F.
    United States
    Cookshack PV530 Meat Probe
    This was a replacement and it works great!
    Cookshack PV530 Universal Meat Probe
    01/10/2019
    Becki T.
    United States
    Christmas present for my brother
    I never used it, it was a gift he asked for.
    Louisiana Grills 20 Pound Hopper Extension
    09/13/2018
    Michael R.
    United States
    Uncle approved
    Bought it for my uncle. He absolutely loves it!
    Green Mountain Grills Davy Crockett Tailgater Pellet Grill Bonus Package
    REVIEWS

    Notify me when back in stock

    ProForno Royal Traditional Wood Fired/Hybrid Brick Pizza Oven

    Key Features

      • Exceptional Craftsmanship & Materials: Handmade in Portugal with high heat-resistant firebrick, special refractory cement, and top-grade refractory clay. Ensures quick heating and prolonged heat retention for reliable performance.
      • Versatile Dome Design: Achieves up to 1,000ºF using wood or gas, incorporating radiant heat, convection, and conduction for versatile cooking experiences — from pizzas to meats and vegetables.
      • Perfect for Social Gatherings: Elevates outdoor cooking and social events with high-temperature capabilities, allowing for a wide array of culinary creations. A stunning addition to any outdoor living space, guaranteed to impress.
      • Wood Fired or Hybrid Upgrade: Choose between the traditional wood-fired brick oven style pizza oven or upgrade to the M1 Burner for easy to use gas-powered burner.

    ProForno Royal | Designed For Pizza Perfection Right In Your Backyard

    Handmade with dedication in Portugal, the ProForno Royal Traditional Oven isn't just an appliance; it's a testament to excellence. Constructed with high heat-resistant firebricks and a heart of top-grade refractory clay, this oven is a fortress of flavor, ready to catapult your cooking adventures into the stratosphere. Its dome shape is designed to produce intense cooking temperatures up to 1,000ºF, it's ready to handle anything you throw into it — or on it.  Incorporate radiant heat, convection, and conduction cooking for ultimate versatility right in your backyard. Yes, we're talking about that authentic Neapolitan pizza, with a heavenly crisp-chewy crust that ordinary ovens can only dream of. But why stop there? Unleash this fiery beast on meats, veggies, and anything daring enough to take the heat!

    Precise Temperature Control

    Forget the tragedy of soggy, cold delivery pizzas that taste like cardboard with a hint of despair. With the ProForno Royal, you're the master of your pizza destiny. Every bite explodes with freshness, exactly how you want it, without the dread of the wrong toppings or the lukewarm letdown. Cook your favorite pizza combination within 2 minutes. Monitor your cooking temperatures with ease with your built-in temperature gauge right on the front of your outdoor oven. Adjust your cooking temperatures with ease with the convenient split door design allowing you to control air flow and check the progress of your meal. Your outdoor oven airflow is further enhanced with your built stainless steel chimney and cap for perfect airflow throughout your large outdoor clay oven for cooking.

    Enormous Cooking Space

    Cooking with the ProForno isn't just meal prep; it's a ticket to an unforgettable show where everyone's a star. Get the whole crew involved, from kneading dough to the grand fire-up, and watch the magic happen. It's not just food; it's memories in the making. This large outdoor oven is able to multiple dishes at once with its enormous size of 900 square inches of cooking space for multiple pizzas at once.

    Custom Color, Wood Fired or Hybride Outdoor Oven?

    Pick the color of your clay pizza with 'Native Red' or 'Native Black. Both colors offer a neutral look that will fit nicely into your outdoor kitchen design. Stay with the authentic wood-fired flavor or upgrade to the ProForno M1 Gas Burner for a hybrid outdoor pizza. Available in both propane and natural gas. With the ProForno's versatile design, pre-drilled gas options, and robust dimensions (40" W x 31" H x 40" D external, 30"W x 19"H x 30"D internal), your culinary playground knows no limits.

    Why Royal?

    Are you after authentic flavor, versatile cooking, and rapid results? Dreaming of creating your own perfect pizza in just 2 minutes? The Sierra Ridge Outdoor Oven is not just a purchase; it's an investment in countless culinary adventures. Forget soggy, store-bought pizzas. It's time for the real deal. So, ready to transform your outdoor cooking experience?

    Need a Hybrid Gas Oven Upgrade?

    ProForno Pizza Oven Gas Burner - Auto-1: For the Tech-Savvy Chef

      • E-Series Automation: Embrace the future with a temperature-controlled automated system, adjustable via a digital display.
      • Boost and Manual Override: Extra control at your fingertips with features for a quick temperature increase or a switch to manual operation.
      • Continuous Power Supply: Requires a 110v power source, ideal for permanent setups and commercial establishments.
      • Consistent Heat Output: Delivers up to 53,981 BTUs, ensuring stable, even heating for perfect results every time.
      • Size & Heft: Comes in at 32 lbs and measures 36 × 24 × 12 inches, making it a sturdy addition to your setup.
      • Available in Propane or Natural Gas

    ProForno Royal Traditional Wood Fired/Hybrid Brick Pizza Oven
    Model 

    Royal 
    External Width 40"
    External Depth 40"
    External Height

    31" (including Cap)
    Internal Depth 30"
    Intrernal Height 19"
    Door Width

    15.5"
    Door Height 13"
    Chimney Width 5.5"
    Chimney Height 6"
    Weight 1200 lbs
    Max Temperature 1000°F
    Internal Oven Materials Refractory Cement with Steel Mesh
    External Oven Material Clay
    Chimney & Cap Material Stainless Steel
    Door Material Black Metal 
    Exeterior Color Options Native Red or Native Black
    Warranty 2 Year Warranty

    Wood Fired Pizza Ovens Warranty

    Traditional Ovens

    We offer a 2 year limited warranty on parts for all ovens we manufacture. Here are the highlights: 

    It's natural for brick ovens to develop cracks and this is not covered under the warranty. Cracks are normal in all traditional ovens and do not signify a defect with the oven. All removable parts such as doors, chimney caps, and small tools are covered under warranty against breaking and unnatural damage from regular wear and tear. Where warranty applies it also means we ship the parts to you for free. We reserve the right to request clear pictures of damage. We do not require shipping the damaged parts back to us, unless at our expense. We reserve the right to refuse a warranty claim where damage clearly arises from accident (oven was dropped etc.), improper use (liquids were burnt in the oven or it was left uncovered under open sky etc.), or anything else other than normal use.

    Terms and Conditions:

    All our ovens are quality checked before they leave our factory. If the oven is used in the manner in which it is intended there should not be any reason for warranty except in the instance that it may have been damaged in transit to the store. Each case will be looked into to verify any warranty issues.

    General Wear and Tear:

    Your wood fired oven when first installed, like anything new, is in pristine condition and visually free from blemishes. It must be remembered that when fire is introduced to the chamber and you start cooking, your oven will start to show signs of “general wear and tear”. This is quite normal and to be expected with this product.

    These types of things includes:

    • Carbons build up from the fire blackening the internal chamber and some areas of the front render and top of the flue.
    • Scratches and marks on the brick floor from trays etc. sliding across it.
    • Flaking of the paint on the door or output chimney due to exposure to heat.
    • Slight discolouration of the floor tiles due to food spills etc.
    • Colour change or rust of the steel output flue and door on the oven due to exposure to heat.
    • Minor “cracking” of the external render notably where the render and the front arch meet.
    • Minor “cracking” of the internal chambers. The points mentioned above do not constitute faulty workmanship.

    Cracking related issues:

    We have spent the last 15 years researching and developing the materials used in our wood fired brick ovens. As this product will expand and contract with heat it is impossible to avoid some kind of cracking. We have reduced this issue dramatically. In all BRICK ovens the appearance of internal cracks/external cracks does not constitute faulty workmanship as it is a normal occurrence with this type of specialized refractory material. It will not in any way affect the running or efficiency of the oven. Should any concern arise about cracking, please contact us and we can arrange a 'repair kit' to be mailed directly to you.

    Moisture related issues:

    As much as the ovens are weatherproof, it should be noted that it is the customer’s responsibility to modify any existing reticulation to ensure that the oven is not overexposed to excessive amounts of water or froze on a continual basis. If the oven is very wet internally, it reduces the ability of the oven to heat up quickly and with minimal smoke and in extreme situations can cause the materials to break down. Impexfire cannot be liable for excessive water damage caused by failure to prevent constant exposure to water sources other than that generated by the weather. It is strongly advised to use a protection cover if the oven is not protected from rain, snow, or ice.

    General Maintenance:

    Black high temperature engine paint can be used for touching up the output from the chimney if required.

    Misuse:

    Impexfire will accept no responsibility for misuse of the oven due to overloading of wood that will raise the inside temperature over 450º Celsius during use, or placement of inappropriate materials, fuel, or objects into a hot oven. The oven is primarily designed for cooking and is only intended for that purpose. Damage caused by other uses will void all warranty.

    Maximus Ovens

    We offer a 2 year limited warranty on parts for all ovens we manufacture. Here are the highlights:

    All removable parts such as doors, chimney caps, and small tools are covered under warranty against breaking and unnatural damage from regular wear and tear. Where warranty applies it also means we ship the parts to you for free. We reserve the right to request clear pictures of damage. We do not require shipping the damaged parts back to us, unless at our expense. We reserve the right to refuse a warranty claim where damage clearly arises from accident (oven was dropped etc.), improper use (liquids were burnt in the oven etc.), or anything else other than normal use.

    Terms and Conditions:

    All our ovens are quality checked before they leave our factory. If the oven is used in the manner in which it is intended there should not be any reason for warranty except in the instance that it may have been damaged in transit to you. Each case will be looked into to verify any warranty issues.

    General Wear and Tear:

    Your wood fired oven when first installed, like anything new, is in pristine condition and visually free from blemishes. It must be remembered that when fire is introduced to the chamber and you start cooking, your oven will start to show signs of “general wear and tear”. This is quite normal and to be expected with this product.

    These types of things includes:

    • Carbons build up from the fire blackening the internal chamber and some areas of the front render and top of the flue.
    • Scratches and marks on the brick floor from trays etc. sliding across it.
    • Flaking of the paint on the door or output chimney due to exposure to heat.
    • Slight discolouration of the floor tiles due to food spills etc.
    • Colour change of the steel output flue and door on the oven due to exposure to heat. The points mentioned above do not constitute faulty workmanship.

    Cracking related issues:

    As this product will expand and contract with heat it is impossible to avoid some kind of cracking on the refractory front. We also have reduced this issue dramatically to almost “zero” cracks. In all MAXIMUS ovens the appearance of micro external cracks does not constitute faulty workmanship as it is a normal occurrence with this type of specialized refractory material. It will not in any way affect the running or efficiency of the oven. External cracks will not occur.

    Moisture related issues:

    As much as the ovens are weatherproof, it should be noted that it is the customer’s responsibility to modify any existing reticulation to ensure that the oven is not overexposed to excessive amounts of water or froze on a continual basis. If the oven is very wet internally it is necessary to start the oven with a small fire before the first use as directed on the DVD delivered with the oven. Impexfire cannot be liable for excessive water damage caused by failure to prevent constant exposure to water sources generated by the weather. It is advised to use a protection cover if the oven is not protected from rain, snow, or ice.

    General Maintenance:

    Black high temperature engine paint can be used for touching up the output from the chimney if required.

    Misuse:

    Impexfire will accept no responsibility for misuse of the oven due to overloading of wood that will raise the inside temperature over 450º Celsius during use, or placement of inappropriate materials, fuel, or objects into a hot oven. The oven is primarily designed for cooking and is only intended for that purpose. Damage caused by other uses will void all warranty.

    FAQS

    Installation and Location Services:

    Do you provide installation services for the oven?
    We offer complimentary consultations and estimates for oven installations or built-ins in most parts of Connecticut. 

    Self-Pickup:

    Can I collect the oven on my own?
    Certainly! Reach out to us, and we'll point you to the nearest retailer. However, be aware that ovens can be quite heavy, exceeding 1200lbs depending on the model you select.

    Warranty and Maintenance:

    What kind of warranty do you provide?
    It's common for traditional Portuguese ovens to develop minor cracks, either internally or externally. This is a regular occurrence and won't hinder the oven's performance. To help you address this, we include a repair kit for easy home touch-ups. 

    Heating Process:

    How long is the oven's heat-up time?
    Typically, it takes around 45 minutes for the oven to reach the desired temperature, but this can vary based on the wood's moisture content.

    Oven Curing:

    Is oven curing necessary?
    Absolutely! Curing eliminates mortar moisture, ensuring your oven's longevity. This process is essential for traditional ovens and recommended for portable ones. The procedure involves lighting small fires daily for five days, with each day's temperature gradually increasing:

    • Day 1: 140F/60C
    • Day 2: 215F/100C
    • Day 3: 300F/ 150C
    • Day 4: 400F/200C
    • Day 5: 480F/250C

    Every evening, close the oven door to retain heat and prevent moisture from entering. Even after curing, some cracking is natural.

    Wood Type:

    Which wood varieties are best for the oven?
    Opt for hardwoods like walnut, oak, mesquite, apple, and maple. Experiment with different woods to infuse unique flavors into your dishes.

    Cleaning the Oven:

    What's the cleaning procedure for the oven?
    After the fire subsides and the oven cools, sweep out the ashes. It's then ready for your next culinary adventure.

    Necessary Tools:

    What equipment should I have for my wood-fired pizza oven?
    We provide a range of tool sets on our accessories page. The necessary tools will differ based on your cooking needs. Don't hesitate to call us if you need assistance!

    This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

    Shipping & Delivery Details

    Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
    To return your product, you should contact our mail.
    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

    Shop ProForno Pizza Ovens

    Fast & Free Shipping

    Orders $99.99+

    No Sales Tax!

    Except NY

    Family Operated

    Talk To An Expert 24/7!

    Price Match Pioneers

    We Will Match Any Price For You!