Placeholder Blaze Premium LTE 30-Inch Built-in Gas Griddle — BBQ Kitchen Pros
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Expertise You Can Trust: Family-Operated with 20 Years of Experience
Expertise You Can Trust: Family-Operated with 20 Years of Experience
Blaze Premium LTE 30-Inch Built-in Gas Griddle

Blaze Premium LTE 30-Inch Built-in Gas Griddle - BLZ-GRID-LTE

by Blaze
Save 13%
$2,299.00
$1,999.99
+ Free Shipping
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Family Operated with 20 Years Experience!

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Leaves our warehouse in 1-3 business days.

Blaze Premium LTE 30-inch Built-in Gas Griddle

Key Features:

    • 495 sq. inches of space to sizzle up a breakfast feast of pancakes, bacon, and eggs all at once – perfect for family gatherings or entertaining friends!
    • 1/2-inch stainless steel griddle surface gives you unmatched even heat distribution across your entire griddle surface with extreme durability.
    • Two 18000 BTUs U-burners, for a total of 36000 BTUs for the wide temperature of gas griddle cooking and even heat distribution.
    • Reliable flame thrower ignition makes lighting the griddle simple, safe, reliable, and fast.
    • Full-length grease tray for easy grease cleaning during and after your outdoor cooking. 
    • Heavy-duty 304 stainless steel construction for durability and longevity against weather, rust, and high-heat outdoor cooking.
    • Stainless steel lid gives you maximum protection when you're done using your gas griddle. 
    • Red LED illuminated control knobs for a sleek look in your outdoor kitchen in the evening.
    • Transformer included for control knob lights.
    • Pairs perfectly with your Blaze Premium LTE Series gas grills, side burners, power burners, and Blaze outdoor doors and drawers. 
    • Lifetime warranty for peace of mind.

Spacious 495 Sq. Inch Griddle Cooking Area

Cook breakfast, lunch, and dinner right in your outdoor kitchen with the Blaze Premium LTE 30-Inch Built-in Gas Griddle. This griddle is built-in to your countertop and is the perfect addition to your outdoor kitchen for instant outdoor cooking versatility. Whether you're cooking a breakfast feast or fajitas for lunch or dinner, the Premium LTE Series gas griddle by Blaze has you covered. Your gas griddle comes equipped with a 495 square inches griddle surface that measures 27.5" (W) x 18" (L) and gives you ample space for multiple dishes at once or up to 22 burgers at once. There is no shortage of space on this wide griddle surface.

1/2-Inch Thick Stainless Steel Gives You Even Heat Distribution

The surface of your griddle is made from 1/2-inch thick stainless steel which is not only durable and prevents wear and tear from using metal spatulas or scrapers, but also ensures your griddle surface gives you even heat distribution across the entire grilling surface.  No more hot spots and cold spots on your griddle surface, this thick stainless steel surface gives you even and consistent outdoor cooking temperatures making you not constantly adjusting the gas controls while cooking. The stainless steel construction continues with stainless steel side walls on both sides and the back of your griddle keeping your food contained while you cook.

High-Performance U-Burner With 36,000 BTUs

Below your thick griddle cooking area features two (2) stainless steel U-shaped burners. These wide multifuel port burners ensure that your heat is evenly distributed across the entire griddle cooking surface.  These high-performance U-burners also give you a wide temperature in cooking with 18000 BTUs per burner, totaling 36000 BTUs. Designed to handle everything from delicate pancakes to hearty seared steaks these powerful burners can reach the precise temperature you need. Each burner comes with independent burner control knobs located right from the front of your illuminated control panel, allowing you to set different temperature zones on your griddle. Cook your shrimp on high heat on one side while you simmer the vegetables on the other side at low heat for the perfect fajitas on your gas griddle. 

Gas Griddle Safety Features

Blaze designed this griddle to not only cook effectively but also be cleaned effectively between cooking dishes and meals. Featuring a full-width grease trough that directs grease down into the pull-out drip tray, making cleanup a breeze. Once you are done cooking, simply pull out your grease drip tray located below your griddle control panel for easy cleaning and to prevent grease flare-ups the next time you cook on your griddle. Clean your griddle in between cooking with the grease trough located right in front for an easy and effective clean. On the back of the griddle is a gas burner exhaust flue that is designed to release the burner heat away from you and provide a safe exhaust that allows for safe and clean outdoor cooking.

Reliable Flame Thrower Ignition And Back Up Flash Tubes

Lighting the griddle is made simple with the reliable flame thrower ignition system, ensuring an easy and efficient start to your cooking. This type of ignition holds the industry standard as one of the most reliable and safe ignitions in the outdoor cooking industry. A flame thrower ignition on your gas griddle ignites the gas with a jet of flame directly, providing a quick and reliable start-up every time. This efficient ignition system ensures immediate and even heating, allowing for a seamless and hassle-free outdoor griddle cooking experience every time. If your primary ignition fails, Blaze equips your griddle with backup flash tubes with cross-over channels. If the primary ignition fails, these tubes allow you to manually light one burner (with a match), which then ignites adjacent burners through the cross-over channels, ensuring consistent and safe grill operation. 

304-Grade Stainless Steel Durability 

Built for longevity, it is constructed from heavy-duty 304 stainless steel, designed to withstand all four seasons, bad weather, high-heat outdoor cooking, and whatever Mother Nature has in store for you.  This blend of chromium and nickel is the industry leader in durability giving lasting stainless steel shine and protection with a lifetime warranty. The protection continues after you're done using your Blaze griddle with the protective stainless steel lid to keep the griddle clean and protected when you not using it.

Pairs Perfectly With Your Blaze Premium LTE Series

The Premium LTE Series by Blaze features red LED lights on the control knobs for a sleek look in your outdoor cooking space. The lights are easily controlled right from the front of your control panel with a push button. The lighting includes the transformer needed for the power source to operate the built-in control panel lights. Designed to pair perfectly with your Blaze Premium LTE 32-inch or 40-inch gas grill, side burners, power burners, or your Blaze outdoor door and drawers. Have a sleek modern look in your outdoor kitchen that will impress friends and family with the stainless steel clean look and professional red-lit kitchen control panels across your Blaze Premium LTE Series. Order your Blaze Premium LTE 30-Inch Built-in Gas Griddle now with free shipping!

Warranty

Blaze griddles come with a lifetime warranty covering manufacturing and workmanship defects in the control valves, cooking surface, stainless steel housing, burners, cart, and other stainless steel parts. Electrical and ignition components have a one-year warranty from the purchase date. To activate the warranty, griddles must be registered within 30 days. The warranty doesn't cover labor costs.

Manufacturers Information

Click here for the Owner's Manual

Click here for the Cut-Out Dimensions

Blaze Grills Learning Center

Blaze Grills Recipe Center

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Blaze Premium LTE 30-Inch Built-in Gas Griddle
Models 

BLZ-GRID-LTE 
Series Premium LTE Series
Configuration Built-In
Material Stainless Steel
Fuel Type Natural Gas or Propane
Primary Color Stainless Steel
Dimensions
  • Width: 30"
  • Depth: 28.37"
  • Height: 12.37"
Cut Out Dimensions
  • Cut Out Width: 28 1/8"
  • Cut Out Depth: 24 3/8"
  • Cut Out Height: 12"
Weight 121 Lbs
Burner Material Stainless Steel
Number of Burners 2
Burner Type U-Burners
Total Grilling BTUs 36,000 BTUs
Total BTUs Per Burner 18,000 BTUs
Griddle Surface Material Stainless Steel
Griddle Surface Thickness 1/2"
Grilling Grid Dimensions 27 1/2" X 18"
Total Grilling Area  495 Sq In
Main Grilling Area 495 Sq In
Secondary Grilling Area None
Burger Count 22
Full-Length Grease Trough Included
Grease Drip Tray Included
Ignition Type Flame Thrower Ignition System
Secondary Ignition Flash Tubes With Crossover Channels
Gas Connection Included Yes
Heat Zone Seperators  None
Griddle Lights Included
Griddle Lights Type Red LED Lights on Gas Controls
Grill Lights Transformer Included

This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

Shipping & Delivery Details

Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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    Blaze Premium LTE 30-inch Built-in Gas Griddle

    Key Features:

      • 495 sq. inches of space to sizzle up a breakfast feast of pancakes, bacon, and eggs all at once – perfect for family gatherings or entertaining friends!
      • 1/2-inch stainless steel griddle surface gives you unmatched even heat distribution across your entire griddle surface with extreme durability.
      • Two 18000 BTUs U-burners, for a total of 36000 BTUs for the wide temperature of gas griddle cooking and even heat distribution.
      • Reliable flame thrower ignition makes lighting the griddle simple, safe, reliable, and fast.
      • Full-length grease tray for easy grease cleaning during and after your outdoor cooking. 
      • Heavy-duty 304 stainless steel construction for durability and longevity against weather, rust, and high-heat outdoor cooking.
      • Stainless steel lid gives you maximum protection when you're done using your gas griddle. 
      • Red LED illuminated control knobs for a sleek look in your outdoor kitchen in the evening.
      • Transformer included for control knob lights.
      • Pairs perfectly with your Blaze Premium LTE Series gas grills, side burners, power burners, and Blaze outdoor doors and drawers. 
      • Lifetime warranty for peace of mind.

    Spacious 495 Sq. Inch Griddle Cooking Area

    Cook breakfast, lunch, and dinner right in your outdoor kitchen with the Blaze Premium LTE 30-Inch Built-in Gas Griddle. This griddle is built-in to your countertop and is the perfect addition to your outdoor kitchen for instant outdoor cooking versatility. Whether you're cooking a breakfast feast or fajitas for lunch or dinner, the Premium LTE Series gas griddle by Blaze has you covered. Your gas griddle comes equipped with a 495 square inches griddle surface that measures 27.5" (W) x 18" (L) and gives you ample space for multiple dishes at once or up to 22 burgers at once. There is no shortage of space on this wide griddle surface.

    1/2-Inch Thick Stainless Steel Gives You Even Heat Distribution

    The surface of your griddle is made from 1/2-inch thick stainless steel which is not only durable and prevents wear and tear from using metal spatulas or scrapers, but also ensures your griddle surface gives you even heat distribution across the entire grilling surface.  No more hot spots and cold spots on your griddle surface, this thick stainless steel surface gives you even and consistent outdoor cooking temperatures making you not constantly adjusting the gas controls while cooking. The stainless steel construction continues with stainless steel side walls on both sides and the back of your griddle keeping your food contained while you cook.

    High-Performance U-Burner With 36,000 BTUs

    Below your thick griddle cooking area features two (2) stainless steel U-shaped burners. These wide multifuel port burners ensure that your heat is evenly distributed across the entire griddle cooking surface.  These high-performance U-burners also give you a wide temperature in cooking with 18000 BTUs per burner, totaling 36000 BTUs. Designed to handle everything from delicate pancakes to hearty seared steaks these powerful burners can reach the precise temperature you need. Each burner comes with independent burner control knobs located right from the front of your illuminated control panel, allowing you to set different temperature zones on your griddle. Cook your shrimp on high heat on one side while you simmer the vegetables on the other side at low heat for the perfect fajitas on your gas griddle. 

    Gas Griddle Safety Features

    Blaze designed this griddle to not only cook effectively but also be cleaned effectively between cooking dishes and meals. Featuring a full-width grease trough that directs grease down into the pull-out drip tray, making cleanup a breeze. Once you are done cooking, simply pull out your grease drip tray located below your griddle control panel for easy cleaning and to prevent grease flare-ups the next time you cook on your griddle. Clean your griddle in between cooking with the grease trough located right in front for an easy and effective clean. On the back of the griddle is a gas burner exhaust flue that is designed to release the burner heat away from you and provide a safe exhaust that allows for safe and clean outdoor cooking.

    Reliable Flame Thrower Ignition And Back Up Flash Tubes

    Lighting the griddle is made simple with the reliable flame thrower ignition system, ensuring an easy and efficient start to your cooking. This type of ignition holds the industry standard as one of the most reliable and safe ignitions in the outdoor cooking industry. A flame thrower ignition on your gas griddle ignites the gas with a jet of flame directly, providing a quick and reliable start-up every time. This efficient ignition system ensures immediate and even heating, allowing for a seamless and hassle-free outdoor griddle cooking experience every time. If your primary ignition fails, Blaze equips your griddle with backup flash tubes with cross-over channels. If the primary ignition fails, these tubes allow you to manually light one burner (with a match), which then ignites adjacent burners through the cross-over channels, ensuring consistent and safe grill operation. 

    304-Grade Stainless Steel Durability 

    Built for longevity, it is constructed from heavy-duty 304 stainless steel, designed to withstand all four seasons, bad weather, high-heat outdoor cooking, and whatever Mother Nature has in store for you.  This blend of chromium and nickel is the industry leader in durability giving lasting stainless steel shine and protection with a lifetime warranty. The protection continues after you're done using your Blaze griddle with the protective stainless steel lid to keep the griddle clean and protected when you not using it.

    Pairs Perfectly With Your Blaze Premium LTE Series

    The Premium LTE Series by Blaze features red LED lights on the control knobs for a sleek look in your outdoor cooking space. The lights are easily controlled right from the front of your control panel with a push button. The lighting includes the transformer needed for the power source to operate the built-in control panel lights. Designed to pair perfectly with your Blaze Premium LTE 32-inch or 40-inch gas grill, side burners, power burners, or your Blaze outdoor door and drawers. Have a sleek modern look in your outdoor kitchen that will impress friends and family with the stainless steel clean look and professional red-lit kitchen control panels across your Blaze Premium LTE Series. Order your Blaze Premium LTE 30-Inch Built-in Gas Griddle now with free shipping!

    Warranty

    Blaze griddles come with a lifetime warranty covering manufacturing and workmanship defects in the control valves, cooking surface, stainless steel housing, burners, cart, and other stainless steel parts. Electrical and ignition components have a one-year warranty from the purchase date. To activate the warranty, griddles must be registered within 30 days. The warranty doesn't cover labor costs.

    Manufacturers Information

    Click here for the Owner's Manual

    Click here for the Cut-Out Dimensions

    Blaze Grills Learning Center

    Blaze Grills Recipe Center

    Buy now and enjoy free shipping!

    Blaze Premium LTE 30-Inch Built-in Gas Griddle
    Models 

    BLZ-GRID-LTE 
    Series Premium LTE Series
    Configuration Built-In
    Material Stainless Steel
    Fuel Type Natural Gas or Propane
    Primary Color Stainless Steel
    Dimensions
    • Width: 30"
    • Depth: 28.37"
    • Height: 12.37"
    Cut Out Dimensions
    • Cut Out Width: 28 1/8"
    • Cut Out Depth: 24 3/8"
    • Cut Out Height: 12"
    Weight 121 Lbs
    Burner Material Stainless Steel
    Number of Burners 2
    Burner Type U-Burners
    Total Grilling BTUs 36,000 BTUs
    Total BTUs Per Burner 18,000 BTUs
    Griddle Surface Material Stainless Steel
    Griddle Surface Thickness 1/2"
    Grilling Grid Dimensions 27 1/2" X 18"
    Total Grilling Area  495 Sq In
    Main Grilling Area 495 Sq In
    Secondary Grilling Area None
    Burger Count 22
    Full-Length Grease Trough Included
    Grease Drip Tray Included
    Ignition Type Flame Thrower Ignition System
    Secondary Ignition Flash Tubes With Crossover Channels
    Gas Connection Included Yes
    Heat Zone Seperators  None
    Griddle Lights Included
    Griddle Lights Type Red LED Lights on Gas Controls
    Grill Lights Transformer Included

    This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

    Shipping & Delivery Details

    Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
    To return your product, you should contact our mail.
    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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