Placeholder American Outdoor Grill T Series 30 Inch 3 Burner Built-In Gas Grill — BBQ Kitchen Pros
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Expertise You Can Trust: Family-Operated with 20 Years of Experience
Expertise You Can Trust: Family-Operated with 20 Years of Experience
American Outdoor Grill T Series 30 Inch 3 Burner Built-In Gas Grill

American Outdoor Grill T Series 30 Inch 3 Burner Built-In Gas Grill - 30NBT-00SP

by American Outdoor Grill
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$2,670.00
$2,403.00
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Free 4 Piece Tool Kit With Your AOG Grill Purchase!

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Family Operated with 20 Years Experience!

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American Outdoor Grill T-Series 30 Inch 3 Burner Built-In Gas Grill 

Key Features:

    • 300 series stainless steel construction for ultimate durability against weather, rust, and what even Mother Nature throws your way.
    • Three high-performance U-burners 45,000 BTUs)  made from stainless steel for ultimate high heat and even heat distribution across your grill.
    • Diamond Sear stainless steel cooking grids for maximum surface contact for even cooking and the perfect sear marks. 
    • 540 sq. inch main grill area for up to 24 burgers or multiple BBQ favorites at once. Perfect for smaller gatherings or family feasts.
    • Stainless Steel warming rack with 151 sq. inch space for toasting garlic bread or melting cheese on your burgers. 
    • Vaporizer panels vaporize food drippings to enhance flavor, protect burners, and even distribute heat. 
    • Reliable Piezo Ignition: Piezo "Rapid Light" ignition ensures a safe and reliable start every time.
    • Made in the USA: Proudly manufactured in the United States.

Made in the USA with 300-series stainless steel 

Enhance your outdoor cooking with the American Outdoor Grill T Series 30 Inch 3 Burner Built-In Gas Grill, a perfect blend of style, functionality, and enduring quality. The 30-inch series is the most popular size for outdoor grilling offering you ample space to meet your outdoor cooking needs.  Whether you grilling for a large party or cooking multiple BBQ favorites at once, this grill capacity is perfect. Crafted from 300-series stainless steel, this grill is built to withstand all four seasons and whatever weather you may experience. This rust-resistant stainless steel gives you durability against wear and tear and high-heat grilling for long-lasting cooking in your outdoor kitchen. The stainless steel finish is not only easy to clean, it also pairs perfectly with T-Series side burners and American Outdoor Grill storage doors and drawers giving you a professional modern clean look in your outdoor kitchen that will impress your guests.

The durability of the T-Series by AOG doesn't stop there with a double-layered stainless steel satin finish hood equipped with an analog temperature gauge, providing a professional sleek look and an insulated hood for consistent temperature control. This double-walled grill hood is perfect for maintaining optimal grilling temperature inside especially when the weather or seasons don't cooperate. Its double-walled layer with satin finish also protects against heat discoloration when high heat grilling. Keeping the heat inside your grill with the easy-to-read temperature gauge on the hood allows for precise temperature monitoring, making it simpler to achieve perfect grilling results.

Diamond Sear cooking grids for even cooking results every time

The American Outdoor Grill T Series 32 Inch 3 Burner Built-In Gas Grill With Rotisserie is expertly crafted with three (3) powerful U-shaped 304-grade stainless steel burners. These high-performance U-burners give you an enormous range of temperatures, perfect for both low and slow cooking as well as high-heat searing. Delivering 45,000 BTUs of total high heat output these burners are perfect for maintaining consistent temperatures at any temperature you need to cook your BBQ favorites. These advanced U-burners are specifically designed for optimal heat output and even distribution across your entire grill with their wide multi-fuel ports spread throughout the U-shaped burners, ensuring that everything from steaks to vegetables cooks perfectly every time. Above your burners, AOG gives you the patented Diamond Sear stainless steel cooking grids by American Outdoor Grills. The flat surfaced diamond pattern of these grids increases the cooking surface, resulting in enhanced heat distribution and more surface contact between your food and grill grates for even cooking. This innovative cooking grate design provides more direct heat and enhanced searing capabilities, locking in juices and flavors for mouth-watering meals and visually appealing grill marks. Whether you're aiming for perfectly seared ribeye or gently cooked delicate fish, these industry-leading Diamond Sear cooking grids make it effortless, offering unparalleled performance and versatility for all your grilling needs.

Grills up to 24 burgers at once

This spacious T-Series 32-inch grill comes with a generous 540 sq. inch primary cooking surface, complemented by a 116 sq. inch heavy-duty warming rack, making it perfect for both intimate family dinners and larger gatherings. Grill up to 24 burgers easily on your main grilling surface or simultaneously cook your BBQ favorites for friends and family. Above your main grilling surface is your stainless steel warming rack which is perfect for adding additional grilling space for heating food, melting your cheese on your burger, or toasting your buns. The T-series by AOG comes with an advanced stainless steel vaporizer panels. These vaporizer panels are a game-changer, vaporizing food drippings to enhance flavor, protect burners, and promote even heat distribution across your entire grilling surface, giving you that smoky rich grilling flavor every time on your grilled delights.

“Rapid Light” piezo ignition system

The American Outdoor Grill T Series 32  Inch 3  Burner Gas Grill gives you the cutting-edge “Rapid Light” piezo ignition system. This push-to-light ignition system operates without the need for external power or batteries, offering unparalleled convenience and reliability. With just a simple push and turn, the piezo ignition system ignites quickly and effortlessly, ensuring a hassle-free start to your grilling sessions. This user-friendly ignition system not only enhances the ease of use but also adds a layer of safety, making your grill safe and reliable to start every time without hassle. The American Outdoor Grill T Series 32-inch 3 Burner Built-In Gas Grill is the perfect solution for a medium sized grill with luxury grilling features. Order now with free shipping!

          Warranty

          AOG offers a lifetime warranty on stainless steel burners, while other grill parts are covered for ten years. Ignition systems (batteries excluded) and accessories like side burners, motors, and thermometers have a one-year warranty from the purchase date, and vaporizer panels are covered for three years. In multi-user settings such as apartment complexes or schools, AOG provides a three-year warranty on stainless steel grill housing, burners, cooking grates, brass valves, inner lines, and manifold assemblies. All other components, barring batteries, are covered for 90 days. This multi-user warranty doesn't apply to restaurants and commercial-use settings. Labor costs are not included. For full warranty details, consult the manufacturer's manual.

          Manufacturers information

          Click for the Owner Manual

          Click here for the Cut-Out Dimensions

          Click here for Gas Conversion Kit Instructions

          Click here for Warranty Information

          Click here for the Quick Start-Up Manual

          American Outdoor Grills Learning Center

               

          Buy now and enjoy free shipping!

          American Outdoor Grill T Series 30 Inch 3 Burner Built-In Gas Grill
          Models  30NBT-00SP
          Collection T Series
          Material 304 Stainless Steel 
          Fuel Type Natural Gas or Propane
          Propane Conversion Kit Type Included
          Configuration Built In
          Primary Color Stainless Steel
          Dimensions
          • Width: 34"
          • Depth: 26.25"
          • Height: 20.07"
          Cut Out Dimensions
          • Cut Out Width: 30 3/4"
          • Cut Out Depth: 19 1/2"
          • Cut Out Height: 8 1/2"
          Burner Material 304 Stainless Steel
          Burner Type U-Burner
          Number of Burners 3 Burners
          Total Grilling BTUs 45,000 BTUs
          Total Grilling Area  691 Sq In
          Main Grilling Area 540 Sq In
          Warming Rack Area 151 Sq In
          Grilling Grid Dimensions 30" X 18"
          Burger Count 24
          120V Plug-In Power Source None
          Infrared Rotisserie Burner None
          Rotisserie Kit Sold Separately
          Primary Ignition Type Piezo "Rapid Light" Ignition
          Flash Tubes (Secondary Ignition) No
          Gas Hose Included Yes
          Spring Assisted Hood No
          Thermometer Analog on Grill Hood
          Grilling Lights None
          Made in the USA Yes

          This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

          Shipping & Delivery Details

          Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

          Estimated Delivery Time

          Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

          Freight Shipment Specifics

          The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

          For Scheduled Delivery

          Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

          For Non-Scheduled Deliveries

          Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

          Dispatch Timeframe

          Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

          Change of Address

          Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

          Cancellations

          You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

          Parcels Damaged in Transit

          If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

          If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

          BBQ Kitchen Pros Return Policy

          At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

          30 Day Returns

          We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

          Return Shipping

          We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

          To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

          Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

          Damaged Items

          If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

          Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

          Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

          We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

          A. 30 Day Return Policy

          We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

          B. Easy Return Process

          To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

          Items that are not eligible for return include the following:

          Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

          C. Damaged & Wrong Products & Issues

          Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
          To return your product, you should contact our mail.
          Depending on where you live, the time it may take for your exchanged product to reach you may vary.

          D. Exchanges

          We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

          E. No Re-stocking Fees

          For our products, there is no Restocking Fee.

          F. Refunds

          We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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            American Outdoor Grill T-Series 30 Inch 3 Burner Built-In Gas Grill 

            Key Features:

              • 300 series stainless steel construction for ultimate durability against weather, rust, and what even Mother Nature throws your way.
              • Three high-performance U-burners 45,000 BTUs)  made from stainless steel for ultimate high heat and even heat distribution across your grill.
              • Diamond Sear stainless steel cooking grids for maximum surface contact for even cooking and the perfect sear marks. 
              • 540 sq. inch main grill area for up to 24 burgers or multiple BBQ favorites at once. Perfect for smaller gatherings or family feasts.
              • Stainless Steel warming rack with 151 sq. inch space for toasting garlic bread or melting cheese on your burgers. 
              • Vaporizer panels vaporize food drippings to enhance flavor, protect burners, and even distribute heat. 
              • Reliable Piezo Ignition: Piezo "Rapid Light" ignition ensures a safe and reliable start every time.
              • Made in the USA: Proudly manufactured in the United States.

            Made in the USA with 300-series stainless steel 

            Enhance your outdoor cooking with the American Outdoor Grill T Series 30 Inch 3 Burner Built-In Gas Grill, a perfect blend of style, functionality, and enduring quality. The 30-inch series is the most popular size for outdoor grilling offering you ample space to meet your outdoor cooking needs.  Whether you grilling for a large party or cooking multiple BBQ favorites at once, this grill capacity is perfect. Crafted from 300-series stainless steel, this grill is built to withstand all four seasons and whatever weather you may experience. This rust-resistant stainless steel gives you durability against wear and tear and high-heat grilling for long-lasting cooking in your outdoor kitchen. The stainless steel finish is not only easy to clean, it also pairs perfectly with T-Series side burners and American Outdoor Grill storage doors and drawers giving you a professional modern clean look in your outdoor kitchen that will impress your guests.

            The durability of the T-Series by AOG doesn't stop there with a double-layered stainless steel satin finish hood equipped with an analog temperature gauge, providing a professional sleek look and an insulated hood for consistent temperature control. This double-walled grill hood is perfect for maintaining optimal grilling temperature inside especially when the weather or seasons don't cooperate. Its double-walled layer with satin finish also protects against heat discoloration when high heat grilling. Keeping the heat inside your grill with the easy-to-read temperature gauge on the hood allows for precise temperature monitoring, making it simpler to achieve perfect grilling results.

            Diamond Sear cooking grids for even cooking results every time

            The American Outdoor Grill T Series 32 Inch 3 Burner Built-In Gas Grill With Rotisserie is expertly crafted with three (3) powerful U-shaped 304-grade stainless steel burners. These high-performance U-burners give you an enormous range of temperatures, perfect for both low and slow cooking as well as high-heat searing. Delivering 45,000 BTUs of total high heat output these burners are perfect for maintaining consistent temperatures at any temperature you need to cook your BBQ favorites. These advanced U-burners are specifically designed for optimal heat output and even distribution across your entire grill with their wide multi-fuel ports spread throughout the U-shaped burners, ensuring that everything from steaks to vegetables cooks perfectly every time. Above your burners, AOG gives you the patented Diamond Sear stainless steel cooking grids by American Outdoor Grills. The flat surfaced diamond pattern of these grids increases the cooking surface, resulting in enhanced heat distribution and more surface contact between your food and grill grates for even cooking. This innovative cooking grate design provides more direct heat and enhanced searing capabilities, locking in juices and flavors for mouth-watering meals and visually appealing grill marks. Whether you're aiming for perfectly seared ribeye or gently cooked delicate fish, these industry-leading Diamond Sear cooking grids make it effortless, offering unparalleled performance and versatility for all your grilling needs.

            Grills up to 24 burgers at once

            This spacious T-Series 32-inch grill comes with a generous 540 sq. inch primary cooking surface, complemented by a 116 sq. inch heavy-duty warming rack, making it perfect for both intimate family dinners and larger gatherings. Grill up to 24 burgers easily on your main grilling surface or simultaneously cook your BBQ favorites for friends and family. Above your main grilling surface is your stainless steel warming rack which is perfect for adding additional grilling space for heating food, melting your cheese on your burger, or toasting your buns. The T-series by AOG comes with an advanced stainless steel vaporizer panels. These vaporizer panels are a game-changer, vaporizing food drippings to enhance flavor, protect burners, and promote even heat distribution across your entire grilling surface, giving you that smoky rich grilling flavor every time on your grilled delights.

            “Rapid Light” piezo ignition system

            The American Outdoor Grill T Series 32  Inch 3  Burner Gas Grill gives you the cutting-edge “Rapid Light” piezo ignition system. This push-to-light ignition system operates without the need for external power or batteries, offering unparalleled convenience and reliability. With just a simple push and turn, the piezo ignition system ignites quickly and effortlessly, ensuring a hassle-free start to your grilling sessions. This user-friendly ignition system not only enhances the ease of use but also adds a layer of safety, making your grill safe and reliable to start every time without hassle. The American Outdoor Grill T Series 32-inch 3 Burner Built-In Gas Grill is the perfect solution for a medium sized grill with luxury grilling features. Order now with free shipping!

                    Warranty

                    AOG offers a lifetime warranty on stainless steel burners, while other grill parts are covered for ten years. Ignition systems (batteries excluded) and accessories like side burners, motors, and thermometers have a one-year warranty from the purchase date, and vaporizer panels are covered for three years. In multi-user settings such as apartment complexes or schools, AOG provides a three-year warranty on stainless steel grill housing, burners, cooking grates, brass valves, inner lines, and manifold assemblies. All other components, barring batteries, are covered for 90 days. This multi-user warranty doesn't apply to restaurants and commercial-use settings. Labor costs are not included. For full warranty details, consult the manufacturer's manual.

                    Manufacturers information

                    Click for the Owner Manual

                    Click here for the Cut-Out Dimensions

                    Click here for Gas Conversion Kit Instructions

                    Click here for Warranty Information

                    Click here for the Quick Start-Up Manual

                    American Outdoor Grills Learning Center

                         

                    Buy now and enjoy free shipping!

                    American Outdoor Grill T Series 30 Inch 3 Burner Built-In Gas Grill
                    Models  30NBT-00SP
                    Collection T Series
                    Material 304 Stainless Steel 
                    Fuel Type Natural Gas or Propane
                    Propane Conversion Kit Type Included
                    Configuration Built In
                    Primary Color Stainless Steel
                    Dimensions
                    • Width: 34"
                    • Depth: 26.25"
                    • Height: 20.07"
                    Cut Out Dimensions
                    • Cut Out Width: 30 3/4"
                    • Cut Out Depth: 19 1/2"
                    • Cut Out Height: 8 1/2"
                    Burner Material 304 Stainless Steel
                    Burner Type U-Burner
                    Number of Burners 3 Burners
                    Total Grilling BTUs 45,000 BTUs
                    Total Grilling Area  691 Sq In
                    Main Grilling Area 540 Sq In
                    Warming Rack Area 151 Sq In
                    Grilling Grid Dimensions 30" X 18"
                    Burger Count 24
                    120V Plug-In Power Source None
                    Infrared Rotisserie Burner None
                    Rotisserie Kit Sold Separately
                    Primary Ignition Type Piezo "Rapid Light" Ignition
                    Flash Tubes (Secondary Ignition) No
                    Gas Hose Included Yes
                    Spring Assisted Hood No
                    Thermometer Analog on Grill Hood
                    Grilling Lights None
                    Made in the USA Yes

                    This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

                    Shipping & Delivery Details

                    Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

                    Estimated Delivery Time

                    Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

                    Freight Shipment Specifics

                    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

                    For Scheduled Delivery

                    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

                    For Non-Scheduled Deliveries

                    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

                    Dispatch Timeframe

                    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

                    Change of Address

                    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

                    Cancellations

                    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

                    Parcels Damaged in Transit

                    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

                    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

                    BBQ Kitchen Pros Return Policy

                    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

                    30 Day Returns

                    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

                    Return Shipping

                    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

                    To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

                    Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

                    Damaged Items

                    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

                    Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

                    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

                    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

                    A. 30 Day Return Policy

                    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

                    B. Easy Return Process

                    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

                    Items that are not eligible for return include the following:

                    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

                    C. Damaged & Wrong Products & Issues

                    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
                    To return your product, you should contact our mail.
                    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

                    D. Exchanges

                    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

                    E. No Re-stocking Fees

                    For our products, there is no Restocking Fee.

                    F. Refunds

                    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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