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Expertise You Can Trust: Family-Operated with 20 Years of Experience
Expertise You Can Trust: Family-Operated with 20 Years of Experience

American Made Grills Atlas 36 Inch Freestanding Grill - ATSFS36

$5,590.00
+ Free Shipping
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No Sales Tax (except NY)

Owner Operated With 20 Years Experience!

We Will Beat Any Competitors Price!  (888) 678-3530

Leaves our warehouse in 1-3 business days.

American Made Grills Atlas 36 Inch Freestanding Gas Grill 


Key Features

    • 304 stainless steel construction for ultimate durability against weather, rust, and extreme grilling heat. 
    • 18-gauge double-lined grill hood maintains consistent grilling temperature and prevents discoloration from high-heat cooking.
    • 3 U-tube burners with 49,500 BTUs of total grilling power for high grilling and consistent grilling temp across your entire cooking surface. 
    • Spacious 853 sq. inch grill surface for multiple dishes simultaneously or up to 24 burgers simultaneously.
    • Adjustable two-position warming rack allowing you to move and grill larger BBQ masterpieces. 
    • Heavy-duty 8mm square cooking grates for maximum even heat distribution giving you even cooking on your BBQ favorites and those perfect sear marks on your steak. 
    • Easy-clean briquette system gives you even heat distribution, burner protection, and enhanced grilling flavor from vaporized drippings. 
    • Flame thrower ignition for a safe and reliable start every time.
    • Built-in bright halogen lights for safe grilling at night. 
    • Blue LED gas knob lights for a sleek professional look in your outdoor kitchen. 
    • Fully functional grill cart with foldable stainless steel side shelves, double door with gas storage, and four caster wheels for easy mobility.
    • Made in the USA with a Gold Standard warranty. 

Built to Last | 304 Stainless Steel Construction

The American Made Grills Atlas 36 Inch Freestanding Gas Grill is a top-of-the-line choice for backyard grilling or your outdoor kitchen, blending durability, functionality, and style to elevate your outdoor cooking experience. Constructed from top to bottom 304 stainless steel, this grill is built to withstand the rigors of weather, rust, and extreme grilling heat. No matter what Mother Nature throws your way, this grill is indestructible against all four seasons. With American Made Grills Gold Standard warranty, your grilling experiences will last a lifetime.  The 18-gauge double-lined grill hood allows you to maintain consistent grilling temperatures no matter what the weather is outside.  Moreover, it prevents discoloration from high-heat cooking, ensuring your grill stays looking great even after extensive use.

High-Performance U-Tube Grill Burners

Equipped with stainless steel 3 U-tube burners, the freestanding grill delivers a powerful total of 49,500 BTUs (16,500 per burner). This high-grilling power burner provides multi-flame controlled ports for consistent heat across the entire cooking surface, allowing you to cook your foods evenly and efficiently. Whether you're searing steaks or grilling vegetables, you'll find the temperature control and distribution spot-on. The spacious 853 sq. inch grill surface offers you the flexibility to cook multiple dishes simultaneously. Imagine being able to grill up to 24 burgers at once – perfect for large gatherings or family events. For added versatility, the grill features an adjustable two-position warming rack with a 225 sq. inch surface. This allows you to move and grill larger BBQ masterpieces without any hassle. Whether spatch grilling a chicken or melting cheese on your burgers this fully functional warming rack allows you to get the job done with professional grilling results. 

8mm Square Grill Grates For Maximum Surface Contact

The Atlas 36-inch portable grill features heavy-duty 8mm square cooking grates designed for maximum even heat distribution. The magic lies in the square grill grate design for even heating across each rod while providing maximum surface contact on your BBQ favorites grilling above. Cook your chicken thigh perfectly or get the perfect sear marks on your ribeye steak with the American Made Grills square cooking grate design. Below your grilling surface is the easy-clean briquette system which not only gives you even heat distribution but also protects your burners. It enhances your grilling flavor, thanks to the vaporization of drippings. As your food drops its flavorful drippings onto your easy clean briquettes, the juices are vaporized and sent right back into your BBQ masterpieces above for an enhanced BBQ grilling flavor. This system is a game-changer for achieving that authentic BBQ taste with every meal. On top of all the features, the ceramic briquettes also provide complete protection for your U-tube burners below for long-lasting BBQ memories. Easy ceramic briquette tray can be removed and cleaned easily. 

Safe and Reliable Ignition System

Starting your grill is hassle-free with the flame thrower ignition. It offers a safe and reliable start every time, eliminating the struggles often associated with traditional grill ignitions. The flame thrower ignition on American-made grills uses a piezo spark to light a concentrated flow of gas, creating a reliable method for igniting the grill. This system shoots a flame directly beside the burner, ensuring efficient and consistent ignition for a safe and reliable start every time. Thanks to the built-in dual bright halogen lights, grilling doesn't have to end when the sun goes down. These lights ensure safe grilling at night, allowing you to see your cooking area clearly and continue the enjoyment of outdoor cooking even after dark. The blue LED gas knob lights add a sleek, professional look to your outdoor kitchen. Not only do they enhance visibility but also contribute to the overall stylish appearance of your grill. Lastly, being Made in the USA and backed by a Gold Standard warranty, this grill is a testament to quality craftsmanship and reliable performance. You can take pride in owning a product that is built on American ingenuity and backed by a strong commitment to customer satisfaction.

Fully Functional Grill Cart

Made from durable 304 stainless steel, this 36-inch grill cart is built to last. Made to withstand the elements and any season with its rust-resistant material.  Featuring four locking caster wheels for easy mobility around your patio or backyard. Below your grill features a wide double door for easy gas tank storage or your BBQ tools. On the side of your grill are two collapsible stainless steel shelves for an expanded grilling space. Both shelves fold in for easy storage when finished grilling. 


Warranty

American Made Grills offers a Gold Standard Lifetime Warranty covering construction and manufacturer defects, stainless steel construction, cooking grates, burners, burner covers, valves, flame tamers, heat zone separators, temperature gauges, hood springs, and briquette systems. All other parts, components, and electrical elements, such as LED bulbs, wire harnesses, switches, power source wires, transformers, and interior halogen light wires and bulbs, are covered for three (3) years. Labor is not included.


Manufacturers Information

Click here for Warranty Information

Click here for the Owner Manual


American Made Grills Learning Center


Experience the difference in quality, performance, and design today!

American Made Grills Atlas 36 Inch Freestanding Grill

Model  ATS36 
Material 304 Stainless Steel 
Fuel Type Natural Gas or Propane
Configuration Freestanding
Weight 309 Lbs.
Primary Color Stainless Steel
Overall Dimensions
  • Width: 60"
  • Height: 22.50"
  • Depth: 53.50"
Total BTUs 49,500 BTUs
Number of Burner 3 Burners
Burner Type U-Burners
BTUs Per Burner 16,500 BTUs
Main Grilling Area  628 Sq In
Secondary Grilling Area 225 Sq In
Total Grilling Area 853 Sq In
Ignition Type Flame Thrower
Grilling Lights Internal & External
Internal Grilling Lights Type Dual Halogen Lights
External Grilling Lights Type Blue LED Gas Control Lights
Thermometer Analog
Spring Assisted Hood No
Infrared Back Burner No
Heat Zone Separators No
Drop-In Infrared Main Burner Sold Separately
Gas Hose Included Yes
Rotisserie Kit Sold Separately
Grill Cart Foldable Shelves Included
Grill Cart Double Door Storage Included
Grill Cart Wheels Four (4) Locking Caster Wheels
Made in the USA Yes

This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

Shipping & Delivery Details

Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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    Daniel W.
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    American Made Grills Atlas 36 Inch Freestanding Gas Grill 


    Key Features

      • 304 stainless steel construction for ultimate durability against weather, rust, and extreme grilling heat. 
      • 18-gauge double-lined grill hood maintains consistent grilling temperature and prevents discoloration from high-heat cooking.
      • 3 U-tube burners with 49,500 BTUs of total grilling power for high grilling and consistent grilling temp across your entire cooking surface. 
      • Spacious 853 sq. inch grill surface for multiple dishes simultaneously or up to 24 burgers simultaneously.
      • Adjustable two-position warming rack allowing you to move and grill larger BBQ masterpieces. 
      • Heavy-duty 8mm square cooking grates for maximum even heat distribution giving you even cooking on your BBQ favorites and those perfect sear marks on your steak. 
      • Easy-clean briquette system gives you even heat distribution, burner protection, and enhanced grilling flavor from vaporized drippings. 
      • Flame thrower ignition for a safe and reliable start every time.
      • Built-in bright halogen lights for safe grilling at night. 
      • Blue LED gas knob lights for a sleek professional look in your outdoor kitchen. 
      • Fully functional grill cart with foldable stainless steel side shelves, double door with gas storage, and four caster wheels for easy mobility.
      • Made in the USA with a Gold Standard warranty. 

    Built to Last | 304 Stainless Steel Construction

    The American Made Grills Atlas 36 Inch Freestanding Gas Grill is a top-of-the-line choice for backyard grilling or your outdoor kitchen, blending durability, functionality, and style to elevate your outdoor cooking experience. Constructed from top to bottom 304 stainless steel, this grill is built to withstand the rigors of weather, rust, and extreme grilling heat. No matter what Mother Nature throws your way, this grill is indestructible against all four seasons. With American Made Grills Gold Standard warranty, your grilling experiences will last a lifetime.  The 18-gauge double-lined grill hood allows you to maintain consistent grilling temperatures no matter what the weather is outside.  Moreover, it prevents discoloration from high-heat cooking, ensuring your grill stays looking great even after extensive use.

    High-Performance U-Tube Grill Burners

    Equipped with stainless steel 3 U-tube burners, the freestanding grill delivers a powerful total of 49,500 BTUs (16,500 per burner). This high-grilling power burner provides multi-flame controlled ports for consistent heat across the entire cooking surface, allowing you to cook your foods evenly and efficiently. Whether you're searing steaks or grilling vegetables, you'll find the temperature control and distribution spot-on. The spacious 853 sq. inch grill surface offers you the flexibility to cook multiple dishes simultaneously. Imagine being able to grill up to 24 burgers at once – perfect for large gatherings or family events. For added versatility, the grill features an adjustable two-position warming rack with a 225 sq. inch surface. This allows you to move and grill larger BBQ masterpieces without any hassle. Whether spatch grilling a chicken or melting cheese on your burgers this fully functional warming rack allows you to get the job done with professional grilling results. 

    8mm Square Grill Grates For Maximum Surface Contact

    The Atlas 36-inch portable grill features heavy-duty 8mm square cooking grates designed for maximum even heat distribution. The magic lies in the square grill grate design for even heating across each rod while providing maximum surface contact on your BBQ favorites grilling above. Cook your chicken thigh perfectly or get the perfect sear marks on your ribeye steak with the American Made Grills square cooking grate design. Below your grilling surface is the easy-clean briquette system which not only gives you even heat distribution but also protects your burners. It enhances your grilling flavor, thanks to the vaporization of drippings. As your food drops its flavorful drippings onto your easy clean briquettes, the juices are vaporized and sent right back into your BBQ masterpieces above for an enhanced BBQ grilling flavor. This system is a game-changer for achieving that authentic BBQ taste with every meal. On top of all the features, the ceramic briquettes also provide complete protection for your U-tube burners below for long-lasting BBQ memories. Easy ceramic briquette tray can be removed and cleaned easily. 

    Safe and Reliable Ignition System

    Starting your grill is hassle-free with the flame thrower ignition. It offers a safe and reliable start every time, eliminating the struggles often associated with traditional grill ignitions. The flame thrower ignition on American-made grills uses a piezo spark to light a concentrated flow of gas, creating a reliable method for igniting the grill. This system shoots a flame directly beside the burner, ensuring efficient and consistent ignition for a safe and reliable start every time. Thanks to the built-in dual bright halogen lights, grilling doesn't have to end when the sun goes down. These lights ensure safe grilling at night, allowing you to see your cooking area clearly and continue the enjoyment of outdoor cooking even after dark. The blue LED gas knob lights add a sleek, professional look to your outdoor kitchen. Not only do they enhance visibility but also contribute to the overall stylish appearance of your grill. Lastly, being Made in the USA and backed by a Gold Standard warranty, this grill is a testament to quality craftsmanship and reliable performance. You can take pride in owning a product that is built on American ingenuity and backed by a strong commitment to customer satisfaction.

    Fully Functional Grill Cart

    Made from durable 304 stainless steel, this 36-inch grill cart is built to last. Made to withstand the elements and any season with its rust-resistant material.  Featuring four locking caster wheels for easy mobility around your patio or backyard. Below your grill features a wide double door for easy gas tank storage or your BBQ tools. On the side of your grill are two collapsible stainless steel shelves for an expanded grilling space. Both shelves fold in for easy storage when finished grilling. 


    Warranty

    American Made Grills offers a Gold Standard Lifetime Warranty covering construction and manufacturer defects, stainless steel construction, cooking grates, burners, burner covers, valves, flame tamers, heat zone separators, temperature gauges, hood springs, and briquette systems. All other parts, components, and electrical elements, such as LED bulbs, wire harnesses, switches, power source wires, transformers, and interior halogen light wires and bulbs, are covered for three (3) years. Labor is not included.


    Manufacturers Information

    Click here for Warranty Information

    Click here for the Owner Manual


    American Made Grills Learning Center


    Experience the difference in quality, performance, and design today!

    American Made Grills Atlas 36 Inch Freestanding Grill

    Model  ATS36 
    Material 304 Stainless Steel 
    Fuel Type Natural Gas or Propane
    Configuration Freestanding
    Weight 309 Lbs.
    Primary Color Stainless Steel
    Overall Dimensions
    • Width: 60"
    • Height: 22.50"
    • Depth: 53.50"
    Total BTUs 49,500 BTUs
    Number of Burner 3 Burners
    Burner Type U-Burners
    BTUs Per Burner 16,500 BTUs
    Main Grilling Area  628 Sq In
    Secondary Grilling Area 225 Sq In
    Total Grilling Area 853 Sq In
    Ignition Type Flame Thrower
    Grilling Lights Internal & External
    Internal Grilling Lights Type Dual Halogen Lights
    External Grilling Lights Type Blue LED Gas Control Lights
    Thermometer Analog
    Spring Assisted Hood No
    Infrared Back Burner No
    Heat Zone Separators No
    Drop-In Infrared Main Burner Sold Separately
    Gas Hose Included Yes
    Rotisserie Kit Sold Separately
    Grill Cart Foldable Shelves Included
    Grill Cart Double Door Storage Included
    Grill Cart Wheels Four (4) Locking Caster Wheels
    Made in the USA Yes

    This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

    Shipping & Delivery Details

    Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
    To return your product, you should contact our mail.
    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

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