Placeholder Alfresco ALXE 56-Inch Built-In Gas All Grill w/ Sear Zone & Rotisserie — BBQ Kitchen Pros
Skip to content
Expertise You Can Trust: Family-Operated with 20 Years of Experience
Expertise You Can Trust: Family-Operated with 20 Years of Experience
Alfresco ALXE 56-Inch Built-In Gas All Grill With Sear Zone And Rotisserie - ALXE-56SZ With Marine Armour | Stainless Steel Finish

Alfresco ALXE 56-Inch Built-In Gas All Grill With Marine Armour, Sear Zone, And Rotisserie

$15,238.50
+ Free Shipping
Contact Options

No Sales Tax (except NY)

Family Operated with 20 Years Experience!

Call For Best Pricing!  (888) 678-3530

Leaves our warehouse in 1-3 business days.

Alfresco ALXE 56-Inch Built-In Gas All Grill With Marine Armour, Sear Zone, And Rotisserie

Key Features

    • Marine Armour: Experience the ultimate outdoor defense against extreme weather, oxidation, UV rays, stains, and saltwater corrosion.
    • ACCUFIRE Heat 3 U-Burner System: Extreme high-heat precision and even distribution, & extreme durability 18SR stainless steel for peak grilling excellence.
    • MEGA-DRIVE Built-In Rotisserie System: For quiet, power ultra-roasting from the smallest to largest of BBQ favorites.
    • SEAR ZONE Infrared Cooking: Ability to reach 1500ºF in just 4 minutes, cooking 50% faster, reducing flare-ups. and delivering unmatched searing.
    • Dual 15,000 BTU Infrared Rotisserie Burner: Giving you 1500°F of roasting power for ultimate rotisserie versatility or cooking large dishes. 
    • Signature Taste Smoking System: Built-in drawer that smokes at 200°F across your entire grilling surface for an authentic smoked flavor, unlike any competitor.
    • Electro-Polished Non-Stick Grates: Provides 3/8-Inch rounded cooking grates allowing you to grill with perfect sear marks the most delicate of BBQ favorites. 
    • 998 Sq. Inches Total Grilling Space: With ample space to grill up to 42 burgers at once, it's ideal for hosting and entertaining large gatherings.
    • Thick Refractive Ceramic Briquettes: Provide consistent, even heat for the perfect sear, and their innovative self-cleaning design simplifies grilling cleaning.
    • Control Panel Air Cooking Curtain: The innovative air curtain keeps the control panel cool, providing an extra layer of safety during high-heat grilling.
    • 110V Electronic Ignition with Heat-Protected Wiring: A reliable and quick grill start-up every time, while the heat-protected wiring gives an added layer of durability.
    • Three-Position Adjustable Warming Rack: Adds versatility to your grilling setup, provides space to keep food warm or toast buns, and can be tucked away when not needed.
    • Dual Halogen Built-In Lights: Bright dual halogen lights for easy and safe nighttime cooking.
    • Grill Hood Lift Assist System: Equipped with a hidden spiral torsion mechanism to allow for a smooth, effortless opening of the grill hood, adding ease to your grilling experience.
    • Made in the USA: Crafted with American pride, these grills feature durable 304 stainless steel, perfectly hand-welded for superior quality.
    • Grill Cover Included: Keep your grill clean and pristine when finished using.

Marine Protected Alfresco ALXE 56: Master the Art of Large-Scale Grilling

Discover restaurant-grade grilling at home with the Alfresco ALXE 56-Inch Gas Grill, featuring a Sear Zone and Rotisserie. This massive grill redefines outdoor cooking, offering a vast 51-inch wide by 19-inch deep grilling area (998 square inches) – large enough to fit up to 42 burgers. It's perfect for big gatherings and cooking a variety of BBQ favorites simultaneously. This grill combines size with high-end features. It's equipped with a sear burner to create that perfect steakhouse char and a powerful rotisserie system, capable of handling large cuts for evenly cooked, juicy results. With such a versatile setup, the Alfresco ALXE 56-Inch Grill is more than just a cooking device – it's a hub for entertaining, capable of catering to any culinary need, whether it's a neighborhood barbecue or an intimate family dinner.

Alfresco ALXE-56 Grill: Stick to Flavor, Not Grates

When grilling delicate items like fish or vegetables, the Electro-Polished Non-Stick Grates on the Alfresco 56-Inch Built-in Gas Grill are essential. These sturdy 3/8-inch rounded stainless steel grates are designed for any grilling task, large or small. From petite veggies to sticky BBQ ribs and perfectly seared ribeyes, these spacious grates handle it all, making you a grilling pro. And for convenience, the grill includes three removable grill gate panels for hassle-free cleaning post-grill.

Beside these non-stick grates, you'll find the V-shaped Favorized Searing Grates, tailored specifically for the Sear Zone. They're crafted to capture the natural juices, fats, and flavors that drip from your grilling creations, caramelizing them for a mouthwatering taste that rivals any steakhouse. Imagine savoring perfectly seared proteins, juicy and flavorful, all achieved in your backyard.

Under these superior grates lie Refractive Ceramic Flat Top Pyramid Shaped Briquettes. These are ingeniously designed to distribute heat evenly across the grill, safeguarding your burners and reducing grease flare-ups. This design ensures no more unevenly cooked spots, achieving perfectly grilled dishes every time. Additionally, the briquette trays are easily removable, simplifying cleanup after a fulfilling grilling session on your Alfresco 56-inch Built-In Gas Grill.

Alfresco ALXE 56 Series: Unleash the ACCUFIRE Flames of Flavor

At the heart of your Alfresco grill lies the ACCUFIRE Heat U-Burner System, a trio of high-performance burners crafted from a blend of stainless steel and titanium. This fusion creates the ideal composition for withstanding high heat, ensuring durability and longevity. Each of these cutting-edge burners delivers 27,500 BTUs, amounting to a total of 82,500 BTUs when including the Sear Zone Burner. This system is perfect for high-heat cooking, allowing you to adjust the temperature to your exact needs. The unique U-shaped design and multi-fuel port system of the burners guarantee even heat distribution, eliminating cold spots and ensuring BBQ grilling perfection.

Picture the perfect grilling scenario: steaks grilled evenly, bursting with mouth-watering flavors. This is easily achievable on your Alfresco Grill, especially with the SEAR ZONE Infrared Cooking feature on the left side. This system boasts 27,500 BTUs of searing power, capable of reaching an incredible 1500ºF in just 4 minutes. This rapid heating ability means you can cook meals 50% faster, while significantly reducing flare-ups. Experience the joy of steakhouse-quality cooking in your backyard; the intense heat quickly sears meat, ensuring a succulent, juicy interior with a perfectly crusted exterior.

Master the Rotisserie with Alfresco Grills' MEGA-DRIVE Burner

Alfresco's commitment to excellence is evident in its MEGA-DRIVE Built-In Rotisserie System, which provides unparalleled roasting power. This system effortlessly handles everything from tender chickens to hefty roasts, ensuring precise and easy cooking. The rotisserie is chain-driven and operates quietly, removing the fuss of assembly or concerns about durability. Its robust motor can manage up to 120 lbs., making it ideal for large gatherings.

The system is further enhanced by dual 15,000 BTU Infrared Rotisserie Burners. These burners can reach a scorching 1500°F, perfect for slow-roasting meats to achieve a crispy exterior and a juicy interior. The ability to independently adjust each infrared burner from the front control panel allows for precise temperature control, catering to a wide range of dishes from chicken to vegetables and kabobs. With this system, the need to settle for store-bought rotisserie chicken is a thing of the past. Instead, you can enjoy freshly cooked, perfectly tender chicken, infused with flavors that can only be achieved through this high-quality, in-home rotisserie cooking.

Alfresco Grills: Where Every Smoke Whiff is a Delight

The Alfresco grill's versatility extends further with its Signature Taste Smoking System. This innovative feature integrates a drawer just below the gas controls, designed for hassle-free loading of your smoker box. Equipped with its own burner, capable of reaching up to 5,000 BTUs, the system maintains a consistent smoking temperature of 200°F. This setup is perfect for imparting a deep, rich smoky flavor to your dishes, the kind that usually only comes from professional BBQ pits. What sets this smoking system apart is its unique design, featuring a passageway that ensures even distribution of smoke across the entire grilling surface. This enhances the authentic smoky flavor, allowing you to infuse a range of foods, from brisket to fish, with that sought-after, genuine BBQ taste. Whether you're a grilling enthusiast or a seasoned pitmaster, this feature promises to impress both friends and family, adding a new dimension to your outdoor cooking experiences.

Alfresco ALXE Series Enhanced Grilling Safety

Prioritizing safety, the Alfresco grill features an Industry First Control Panel Air Cooling Curtain. This innovative design keeps the control panel cool to the touch, even when grilling at high temperatures. It acts as an insulating barrier, ensuring adequate airflow between the gas control panel and the grill firebox for a safe, cool-to-touch operation area. Adding to its safety features is the 110V Electronic Ignition with Heat-Protected Wiring, which guarantees a quick and reliable start every time, enhancing the grill's durability. The ignition wiring is encased in a 600°F heat-resistant silicone sleeve, ensuring that high grilling temperatures do not impact the system's functionality or safety. For nighttime grilling, the grill is equipped with Dual Halogen Built-In Lights, providing ample illumination for safe and easy grilling after dark. These lights are conveniently controlled from the gas control panel, eliminating the need for external light sources. Furthermore, the Grill Hood Lift Assist System makes opening the grill hood effortless. This system, along with the entire grill being Made in the USA, not only represents the pinnacle of quality and durability but also ensures that your grilling experience is both safe and enjoyable.

Marine Armour Ceramic Coating for Superior Marine Environment Protection

Marine Armour is the revolutionary new ceramic coating solution, specially designed to enhance and protect your outdoor appliances for a lifetime. This innovative clear, liquid ceramic coating is a game-changer for anyone who loves outdoor cooking and entertainment. Crafted to guard against any outdoor environment, Marine Armour provides superior protection against harsh weather, oxidation, UV rays, staining, and saltwater corrosion. Its unique formulation, when applied, transforms into a glass-like coating that effectively resists solvents, acids, and alkalis. This means that your grill, accessories, and outdoor refrigeration units are shielded against staining, aging, and minor scuff marks, while maintaining their pristine condition for longer.

Outdoor living spaces are constantly exposed to dirt, contaminants, and the relentless forces of nature. These elements can cause irreversible damage to your outdoor surfaces. Marine Armour steps in as a protective barrier, filling even the tiniest pores on these surfaces and creating a non-absorbent, glass-like finish. This ensures that no matter the weather or environmental conditions, your outdoor cooking area remains unblemished and easy to maintain. Application of Marine Armour is a hand-applied, four-step process that, with just once-a-year maintenance, offers a lifetime of protection for your outdoor cooking products.

Manufacturer Information

Click here for the Care & Use Manual

Click here for the Spec Sheet

Click here for the Grill Parts List

Click here for Warranty Information

Warranty

Alfresco's commitment to quality is reflected in our warranty, ensuring that all stainless-steel components, including grill burners and round grates, are guaranteed against material and workmanship defects for the lifetime of the original buyer. The structural soundness of our stainless-steel briquette trays, grill grates, and drip pans is also assured, with a warranty covering defects in materials and workmanship for five years. Within the first two years from the date of purchase, Alfresco covers all parts and labor for repairs or replacements of any part found to be defective. Furthermore, all other grill components, such as igniters, are covered under warranty for one year, with two years of included labor. For comprehensive details, please refer to the manufacturer's manual regarding full warranty information.

Alfresco Learning Center

Order now with free shipping!

 

Alfresco ALXE 56-Inch Gas All Grill With Sear Zone And Rotisserie
Models (SKU)
  • ALXE-56BFGC-LP
  • ALXE-56BFGC-NG
Configuration Freestanding 
Fuel Type Natural Gas (NG) or Propane (LP)
Collection ALXE
Exterior Material 304 Stainless Steel 
Marine Armour Included
Width 56"
Depth 26.81"
Height 26"
Weight 342 lbs
Burner Material 18-SR Stainless Steel + Titanium
Number of Burners 3 Burners
Burner Type 18SR - Accufire Heat System U-Burners
Total BTUs Per Burner 27,500 BTUs
Total Grilling BTUs 82,500 BTUs
Sear Zone Burner Included
Sear Zone Burner Total BTUs 27,500 BTUs
Sear Cooking Grates V Shaped Stainless Steel Cooking Grates
Warming Rack Type 3-Position Warming-Rack
Main Cooking Grid Material Stainless Steel
Main Cooking Grid Type Non-Stick Electro-Polished 3/8" Rounded Cooking Grate
Warming Rack Type 3-Position Warming-Rack
Cooking Grid Dimensions 51" X 19"
Main Grilling Area 973 Sq. Inches
Warming Rack Area 416 Sq. Inches
Total Grilling Area 1390 Sq. Inches
Burger Count 42
Infrared Rotisserie Burner Included
Infrared Rotisserie BTUs 30,000 (Two (2)- 15,000 BTU Infrared Burners)
Rotisserie Kit Included
Rotisserie Kit Type Integrated Mega-Drive Rotisserie System
Primary Ignition Type Push Button Ignition
Primary Ignition Power Source 110V AC
Flame Tamers Included
Flame Tamer Type Ceramic Briquettes
Heat Zone Separators No
Secondary Ignition System None
Signature Taste Integrated Smoking System Included
Signature Taste Integrated Smoking System Burner Total BTUs 5,000 BTUs
Spring Assisted Hood Yes
Thermometer Analog Thermometer on Grill Hood
Grill Lights Exterior/Interior Lighting Included
Exterior Lighting Type Amber Colored LED Lights on Gas Controls (Requires 110V Electrical Plug-in)
Interior Lighting Type Dual Built-In Halogen Lights (Requires 110V Electrical Plug-in)
Made in the USA Yes

 

This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

Shipping & Delivery Details

Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

Estimated Delivery Time

Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

Freight Shipment Specifics

The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

For Scheduled Delivery

Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

For Non-Scheduled Deliveries

Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

Dispatch Timeframe

Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

Change of Address

Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

Cancellations

You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

Parcels Damaged in Transit

If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

BBQ Kitchen Pros Return Policy

At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

30 Day Returns

We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

Return Shipping

We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

Damaged Items

If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

A. 30 Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

B. Easy Return Process

To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Items that are not eligible for return include the following:

Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

C. Damaged & Wrong Products & Issues

Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. Exchanges

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

E. No Re-stocking Fees

For our products, there is no Restocking Fee.

F. Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

    Select your Fuel Type
    Select your Color
    Select your Product Options
    Chat and Call Buttons
    Have A Question? Talk To A Pro!
    • Product Reviews
    • Site Reviews
    12/27/2021
    Daniel W.
    United States
    Quality Smoker
    High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
    Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
    12/27/2021
    Daniel W.
    United States
    Quality Smoker
    High quality, easy to use, plenty of room for several large Thanksgiving turkeys. First and last smoker I'll likely have to purchase!
    Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
    10/12/2021
    David C.
    United States
    Amazing grill and unbelievably fast shipping.
    This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    10/12/2021
    David C.
    United States
    Amazing grill and unbelievably fast shipping.
    This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received...This grill is amazing. The indirect side has the most even heat of any pellet grill I have used. The direct/sear side is a game changer for great steaks. This grill is extremely easy to clean. This grill truly solves all of the shortcomings of the other pellet grills I have owned. I received my grill in about a week from the time I ordered it, fully assembled and ready to grill.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    09/27/2021
    John K.
    United States
    Great pellet grill
    Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    09/27/2021
    John K.
    United States
    Great pellet grill
    Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe -...Have used grill twice, chicken breast and ribs, and both times very satisfied. Meat stayed moist and was very tender with excellent smoke flavor. It did take longer to cook compared to what included cookbook indicated at specified cooking temp, which is ok since I use digital thermometer probe - just be aware.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    05/18/2021
    Bob T.
    United States
    Cookshack SM066 smoker
    I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
    Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
    05/18/2021
    Bob T.
    United States
    Cookshack SM066 smoker
    I recently purchased this smoker and first time I used it the ribs and pork **** turned out great. This smoker provides a lot of room to smoke large quantities of meat. So far I'm very pleased with this smoker. arrived much sooner than expected.
    Cookshack AmeriQue SM066 20" Stainless Steel Electric Smoker Oven
    05/03/2021
    Mark M.
    United States
    great service
    excellent service
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    04/09/2021
    Steve B.
    United States
    Best smoker I have owned
    Great service and sales!! Will order another from them for sure!!
    Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
    04/09/2021
    Steve B.
    United States
    Best smoker I have owned
    Great service and sales!! Will order another from them for sure!!
    Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
    02/25/2021
    Mark M.
    United States
    Fast Eddy's
    Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
    Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
    02/25/2021
    Mark M.
    United States
    Fast Eddy's
    Experience has been excellent. The smoker is as expected. Small part was worn during shipping however prompt feedback and replacement part is on its way. Would purchase through Pellet Grill pros again. Highly recommended. Thanks
    Cookshack Fast Eddy's PG1000 67" Stainless Steel Pellet Grill and Smoker in One
    02/01/2021
    bryant k.
    United States
    Great price and communication
    It's fantastic!
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    02/01/2021
    bryant k.
    United States
    Great price and communication
    It's fantastic!
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    01/29/2021
    Sarah K.
    United States
    I want to marry it.
    This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    01/29/2021
    Sarah K.
    United States
    I want to marry it.
    This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means...This is awesome quality. Weighs 350 lbs but has four castors to roll easily. Did 18 pound brisket on top rack and turned out perfect! Started at 3am and was done around 1pm and then put in cooler to rest. The temp outside was low 40’s and windy so I had to turn up the LHT adjustment to 030 (means auger on for 3 sec) but that was easy. I also did ribeyes on the flame searing side and felt like I was cooking over a real wood fire! I’ve had other pellet grills and this one blows others out of the water. The simplicity of controller and well built stainless steel unit makes it fun to operate and gives you the feeling that it will last a long time. I had a couple small issues but Cookshack remedied them with next day delivery. Awesome customer service.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    12/22/2020
    Jeff K.
    United States
    Cookshack Fast Eddy
    Incredible smoker/grill that is built with high quality materials.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    12/22/2020
    Jeff K.
    United States
    Cookshack Fast Eddy
    Incredible smoker/grill that is built with high quality materials.
    Cookshack Fast Eddy's PG500 56" Stainless Steel Pellet Grill and Smoker in One
    12/01/2020
    Brian S.
    United States
    Cookshack Smokette sm009-2
    I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
    Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
    12/01/2020
    Brian S.
    United States
    Cookshack Smokette sm009-2
    I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a...I am completely satisfied with this smoker. It’s easy to achieve great results. To date, I have smoked a Boston Butt for pulled pork, a turkey breast, meatballs, a London Broil, ground chuck for chili, onions for chili, and baked potatoes. Everything came out great. The smoked turkey breast was a crowd pleaser.
    Cookshack Smokette SM009-2 16" Stainless Steel Original Electric Smoker
    06/20/2020
    Barbara K.
    United States
    Memphis wood Fire Grill
    Great. We are ordering more from you
    Memphis Wood Fire Grills Premium Barbeque Pellets
    06/20/2020
    Barbara K.
    United States
    Memphis wood Fire Grill
    Great. We are ordering more from you
    Memphis Wood Fire Grills Premium Barbeque Pellets
    05/31/2020
    Lee L.
    United States
    Smoke tech = deliciousness
    after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight...after reading numerous reviews and watching YouTube videos I decided to pull the trigger and order the smoker. It shipped much quicker than expected and was delivered on a pallet. Have someone help unpack it as its quite heavy. Emptying out the boxes from bottom cabinet helps to decrease the weight when you lift it right-side up. Assembly was straight forward. It probably took more time to remove the protective plastic covering on the grill than to put everything together. It was a little tricky to put the ethernet cable plug for the wifi antenna through the round grommet though. The wifi setup was a little confusing at first. It had to be first done on the phone without the app. Then the rest was all through the Memphis app. So how does it work It's amazing. The temperature control was quite good. Using my thermoworks smoke I kept an eye on the temp fluctuations and it wavers about 10 degrees /- from the set temp. Smoking ribs at 225 was as easy as setting the temp and watching for the meat to come to temp. Coming from a Weber propane and a Weber charcoal grill it was do much easier. I could never get 225F on the propane grill with constantly fidgeting with the fire. Also no more smoker box! The ribs were delicious and I think better than our local BBQ joint (45min drive away). Can't wait to put a brisket on to see how it will turn out. It is $$$$ but the 304 stainless, oven-quality gasket and the brains controlling the temp makes it worth every dollar.
    Memphis VG0002S Elite 69" Stainless Steel Freestanding Wood Fire Pellet Grill w/ Wifi
    09/09/2019
    Justin A.
    United States
    FEC100
    Very responsive by phone and email. Pleasure to do business with.
    Fast Eddys Cookshack FEC100 Pellet Smoker Oven
    09/09/2019
    Justin A.
    United States
    FEC100
    Very responsive by phone and email. Pleasure to do business with.
    Cookshack Fast Eddys FEC100 45" Stainless Steel Pellet Smoker Oven
    05/15/2019
    Ken H.
    United States
    Great Experience
    Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is...Quick delivery, problem free order - I am delighted with the experience. The only suggestion I would have is to stock the Memphis Pellets as well as their grills as I needed to order pellets from another vendor. Setup was relatively painless - by my oh my that protective film on the steel is everywhere :-) Fired up perfectly - grateful for the problem free order.
    Memphis Pro & Advantage Small Grate Cooking Area Upgrade Kit
    05/09/2019
    Michelle F.
    United States
    Cookshack PV530 Meat Probe
    This was a replacement and it works great!
    Cookshack PV530 Universal Meat Probe
    01/10/2019
    Becki T.
    United States
    Christmas present for my brother
    I never used it, it was a gift he asked for.
    Louisiana Grills 20 Pound Hopper Extension
    09/13/2018
    Michael R.
    United States
    Uncle approved
    Bought it for my uncle. He absolutely loves it!
    Green Mountain Grills Davy Crockett Tailgater Pellet Grill Bonus Package
    REVIEWS

    Notify me when back in stock

    Alfresco ALXE 56-Inch Built-In Gas All Grill With Marine Armour, Sear Zone, And Rotisserie

    Key Features

      • Marine Armour: Experience the ultimate outdoor defense against extreme weather, oxidation, UV rays, stains, and saltwater corrosion.
      • ACCUFIRE Heat 3 U-Burner System: Extreme high-heat precision and even distribution, & extreme durability 18SR stainless steel for peak grilling excellence.
      • MEGA-DRIVE Built-In Rotisserie System: For quiet, power ultra-roasting from the smallest to largest of BBQ favorites.
      • SEAR ZONE Infrared Cooking: Ability to reach 1500ºF in just 4 minutes, cooking 50% faster, reducing flare-ups. and delivering unmatched searing.
      • Dual 15,000 BTU Infrared Rotisserie Burner: Giving you 1500°F of roasting power for ultimate rotisserie versatility or cooking large dishes. 
      • Signature Taste Smoking System: Built-in drawer that smokes at 200°F across your entire grilling surface for an authentic smoked flavor, unlike any competitor.
      • Electro-Polished Non-Stick Grates: Provides 3/8-Inch rounded cooking grates allowing you to grill with perfect sear marks the most delicate of BBQ favorites. 
      • 998 Sq. Inches Total Grilling Space: With ample space to grill up to 42 burgers at once, it's ideal for hosting and entertaining large gatherings.
      • Thick Refractive Ceramic Briquettes: Provide consistent, even heat for the perfect sear, and their innovative self-cleaning design simplifies grilling cleaning.
      • Control Panel Air Cooking Curtain: The innovative air curtain keeps the control panel cool, providing an extra layer of safety during high-heat grilling.
      • 110V Electronic Ignition with Heat-Protected Wiring: A reliable and quick grill start-up every time, while the heat-protected wiring gives an added layer of durability.
      • Three-Position Adjustable Warming Rack: Adds versatility to your grilling setup, provides space to keep food warm or toast buns, and can be tucked away when not needed.
      • Dual Halogen Built-In Lights: Bright dual halogen lights for easy and safe nighttime cooking.
      • Grill Hood Lift Assist System: Equipped with a hidden spiral torsion mechanism to allow for a smooth, effortless opening of the grill hood, adding ease to your grilling experience.
      • Made in the USA: Crafted with American pride, these grills feature durable 304 stainless steel, perfectly hand-welded for superior quality.
      • Grill Cover Included: Keep your grill clean and pristine when finished using.

    Marine Protected Alfresco ALXE 56: Master the Art of Large-Scale Grilling

    Discover restaurant-grade grilling at home with the Alfresco ALXE 56-Inch Gas Grill, featuring a Sear Zone and Rotisserie. This massive grill redefines outdoor cooking, offering a vast 51-inch wide by 19-inch deep grilling area (998 square inches) – large enough to fit up to 42 burgers. It's perfect for big gatherings and cooking a variety of BBQ favorites simultaneously. This grill combines size with high-end features. It's equipped with a sear burner to create that perfect steakhouse char and a powerful rotisserie system, capable of handling large cuts for evenly cooked, juicy results. With such a versatile setup, the Alfresco ALXE 56-Inch Grill is more than just a cooking device – it's a hub for entertaining, capable of catering to any culinary need, whether it's a neighborhood barbecue or an intimate family dinner.

    Alfresco ALXE-56 Grill: Stick to Flavor, Not Grates

    When grilling delicate items like fish or vegetables, the Electro-Polished Non-Stick Grates on the Alfresco 56-Inch Built-in Gas Grill are essential. These sturdy 3/8-inch rounded stainless steel grates are designed for any grilling task, large or small. From petite veggies to sticky BBQ ribs and perfectly seared ribeyes, these spacious grates handle it all, making you a grilling pro. And for convenience, the grill includes three removable grill gate panels for hassle-free cleaning post-grill.

    Beside these non-stick grates, you'll find the V-shaped Favorized Searing Grates, tailored specifically for the Sear Zone. They're crafted to capture the natural juices, fats, and flavors that drip from your grilling creations, caramelizing them for a mouthwatering taste that rivals any steakhouse. Imagine savoring perfectly seared proteins, juicy and flavorful, all achieved in your backyard.

    Under these superior grates lie Refractive Ceramic Flat Top Pyramid Shaped Briquettes. These are ingeniously designed to distribute heat evenly across the grill, safeguarding your burners and reducing grease flare-ups. This design ensures no more unevenly cooked spots, achieving perfectly grilled dishes every time. Additionally, the briquette trays are easily removable, simplifying cleanup after a fulfilling grilling session on your Alfresco 56-inch Built-In Gas Grill.

    Alfresco ALXE 56 Series: Unleash the ACCUFIRE Flames of Flavor

    At the heart of your Alfresco grill lies the ACCUFIRE Heat U-Burner System, a trio of high-performance burners crafted from a blend of stainless steel and titanium. This fusion creates the ideal composition for withstanding high heat, ensuring durability and longevity. Each of these cutting-edge burners delivers 27,500 BTUs, amounting to a total of 82,500 BTUs when including the Sear Zone Burner. This system is perfect for high-heat cooking, allowing you to adjust the temperature to your exact needs. The unique U-shaped design and multi-fuel port system of the burners guarantee even heat distribution, eliminating cold spots and ensuring BBQ grilling perfection.

    Picture the perfect grilling scenario: steaks grilled evenly, bursting with mouth-watering flavors. This is easily achievable on your Alfresco Grill, especially with the SEAR ZONE Infrared Cooking feature on the left side. This system boasts 27,500 BTUs of searing power, capable of reaching an incredible 1500ºF in just 4 minutes. This rapid heating ability means you can cook meals 50% faster, while significantly reducing flare-ups. Experience the joy of steakhouse-quality cooking in your backyard; the intense heat quickly sears meat, ensuring a succulent, juicy interior with a perfectly crusted exterior.

    Master the Rotisserie with Alfresco Grills' MEGA-DRIVE Burner

    Alfresco's commitment to excellence is evident in its MEGA-DRIVE Built-In Rotisserie System, which provides unparalleled roasting power. This system effortlessly handles everything from tender chickens to hefty roasts, ensuring precise and easy cooking. The rotisserie is chain-driven and operates quietly, removing the fuss of assembly or concerns about durability. Its robust motor can manage up to 120 lbs., making it ideal for large gatherings.

    The system is further enhanced by dual 15,000 BTU Infrared Rotisserie Burners. These burners can reach a scorching 1500°F, perfect for slow-roasting meats to achieve a crispy exterior and a juicy interior. The ability to independently adjust each infrared burner from the front control panel allows for precise temperature control, catering to a wide range of dishes from chicken to vegetables and kabobs. With this system, the need to settle for store-bought rotisserie chicken is a thing of the past. Instead, you can enjoy freshly cooked, perfectly tender chicken, infused with flavors that can only be achieved through this high-quality, in-home rotisserie cooking.

    Alfresco Grills: Where Every Smoke Whiff is a Delight

    The Alfresco grill's versatility extends further with its Signature Taste Smoking System. This innovative feature integrates a drawer just below the gas controls, designed for hassle-free loading of your smoker box. Equipped with its own burner, capable of reaching up to 5,000 BTUs, the system maintains a consistent smoking temperature of 200°F. This setup is perfect for imparting a deep, rich smoky flavor to your dishes, the kind that usually only comes from professional BBQ pits. What sets this smoking system apart is its unique design, featuring a passageway that ensures even distribution of smoke across the entire grilling surface. This enhances the authentic smoky flavor, allowing you to infuse a range of foods, from brisket to fish, with that sought-after, genuine BBQ taste. Whether you're a grilling enthusiast or a seasoned pitmaster, this feature promises to impress both friends and family, adding a new dimension to your outdoor cooking experiences.

    Alfresco ALXE Series Enhanced Grilling Safety

    Prioritizing safety, the Alfresco grill features an Industry First Control Panel Air Cooling Curtain. This innovative design keeps the control panel cool to the touch, even when grilling at high temperatures. It acts as an insulating barrier, ensuring adequate airflow between the gas control panel and the grill firebox for a safe, cool-to-touch operation area. Adding to its safety features is the 110V Electronic Ignition with Heat-Protected Wiring, which guarantees a quick and reliable start every time, enhancing the grill's durability. The ignition wiring is encased in a 600°F heat-resistant silicone sleeve, ensuring that high grilling temperatures do not impact the system's functionality or safety. For nighttime grilling, the grill is equipped with Dual Halogen Built-In Lights, providing ample illumination for safe and easy grilling after dark. These lights are conveniently controlled from the gas control panel, eliminating the need for external light sources. Furthermore, the Grill Hood Lift Assist System makes opening the grill hood effortless. This system, along with the entire grill being Made in the USA, not only represents the pinnacle of quality and durability but also ensures that your grilling experience is both safe and enjoyable.

    Marine Armour Ceramic Coating for Superior Marine Environment Protection

    Marine Armour is the revolutionary new ceramic coating solution, specially designed to enhance and protect your outdoor appliances for a lifetime. This innovative clear, liquid ceramic coating is a game-changer for anyone who loves outdoor cooking and entertainment. Crafted to guard against any outdoor environment, Marine Armour provides superior protection against harsh weather, oxidation, UV rays, staining, and saltwater corrosion. Its unique formulation, when applied, transforms into a glass-like coating that effectively resists solvents, acids, and alkalis. This means that your grill, accessories, and outdoor refrigeration units are shielded against staining, aging, and minor scuff marks, while maintaining their pristine condition for longer.

    Outdoor living spaces are constantly exposed to dirt, contaminants, and the relentless forces of nature. These elements can cause irreversible damage to your outdoor surfaces. Marine Armour steps in as a protective barrier, filling even the tiniest pores on these surfaces and creating a non-absorbent, glass-like finish. This ensures that no matter the weather or environmental conditions, your outdoor cooking area remains unblemished and easy to maintain. Application of Marine Armour is a hand-applied, four-step process that, with just once-a-year maintenance, offers a lifetime of protection for your outdoor cooking products.

    Manufacturer Information

    Click here for the Care & Use Manual

    Click here for the Spec Sheet

    Click here for the Grill Parts List

    Click here for Warranty Information

    Warranty

    Alfresco's commitment to quality is reflected in our warranty, ensuring that all stainless-steel components, including grill burners and round grates, are guaranteed against material and workmanship defects for the lifetime of the original buyer. The structural soundness of our stainless-steel briquette trays, grill grates, and drip pans is also assured, with a warranty covering defects in materials and workmanship for five years. Within the first two years from the date of purchase, Alfresco covers all parts and labor for repairs or replacements of any part found to be defective. Furthermore, all other grill components, such as igniters, are covered under warranty for one year, with two years of included labor. For comprehensive details, please refer to the manufacturer's manual regarding full warranty information.

    Alfresco Learning Center

    Order now with free shipping!

     

    Alfresco ALXE 56-Inch Gas All Grill With Sear Zone And Rotisserie
    Models (SKU)
    • ALXE-56BFGC-LP
    • ALXE-56BFGC-NG
    Configuration Freestanding 
    Fuel Type Natural Gas (NG) or Propane (LP)
    Collection ALXE
    Exterior Material 304 Stainless Steel 
    Marine Armour Included
    Width 56"
    Depth 26.81"
    Height 26"
    Weight 342 lbs
    Burner Material 18-SR Stainless Steel + Titanium
    Number of Burners 3 Burners
    Burner Type 18SR - Accufire Heat System U-Burners
    Total BTUs Per Burner 27,500 BTUs
    Total Grilling BTUs 82,500 BTUs
    Sear Zone Burner Included
    Sear Zone Burner Total BTUs 27,500 BTUs
    Sear Cooking Grates V Shaped Stainless Steel Cooking Grates
    Warming Rack Type 3-Position Warming-Rack
    Main Cooking Grid Material Stainless Steel
    Main Cooking Grid Type Non-Stick Electro-Polished 3/8" Rounded Cooking Grate
    Warming Rack Type 3-Position Warming-Rack
    Cooking Grid Dimensions 51" X 19"
    Main Grilling Area 973 Sq. Inches
    Warming Rack Area 416 Sq. Inches
    Total Grilling Area 1390 Sq. Inches
    Burger Count 42
    Infrared Rotisserie Burner Included
    Infrared Rotisserie BTUs 30,000 (Two (2)- 15,000 BTU Infrared Burners)
    Rotisserie Kit Included
    Rotisserie Kit Type Integrated Mega-Drive Rotisserie System
    Primary Ignition Type Push Button Ignition
    Primary Ignition Power Source 110V AC
    Flame Tamers Included
    Flame Tamer Type Ceramic Briquettes
    Heat Zone Separators No
    Secondary Ignition System None
    Signature Taste Integrated Smoking System Included
    Signature Taste Integrated Smoking System Burner Total BTUs 5,000 BTUs
    Spring Assisted Hood Yes
    Thermometer Analog Thermometer on Grill Hood
    Grill Lights Exterior/Interior Lighting Included
    Exterior Lighting Type Amber Colored LED Lights on Gas Controls (Requires 110V Electrical Plug-in)
    Interior Lighting Type Dual Built-In Halogen Lights (Requires 110V Electrical Plug-in)
    Made in the USA Yes

     

    This Shipping Policy applies to orders shipped within the United States. By placing an order with us, you accept the policies contained herein.

    Shipping & Delivery Details

    Enjoy a shipping fee of only $10.95 for orders exceeding $99. Benefit from complimentary shipping for your entire purchase delivered straight to your home, even for the larger items! *Applies only within the Continental US.

    Estimated Delivery Time

    Post shipment, anticipate your items within a timeframe of 3-5 business days. We utilize UPS and FedEx for smaller items. It's crucial to note that more substantial items and certain orders are dispatched via freight. Freight shipping is somewhat more intricate compared to regular parcel deliveries, hence understanding the process in advance ensures a smooth delivery experience.

    Freight Shipment Specifics

    The majority of freight items are shipped on pallets. Some delivery companies will reach out to fix a delivery slot, whereas others aim to drop off your order at the most accessible spot nearest to your home, preferably close to a garage. The shipping confirmation email will detail the specific delivery procedure to anticipate.

    For Scheduled Delivery

    Companies that arrange delivery slots necessitate your presence for the delivery and your signature for confirmation. Deliveries are made using a semi-truck with lift gate services, placing the shipment by the curb. Should you grant permission for the delivery to be left unsupervised, BBQ Kitchen Pros cannot assume responsibility for any ensuing damages. The process might seem daunting, but for a comprehensive understanding, we recommend you peruse our thorough freight delivery guide to prevent unforeseen challenges.

    For Non-Scheduled Deliveries

    Delivery services that don't operate on appointments don't mandate your presence or a scheduled delivery slot. There's also no signature required upon receipt. Without the hassle of scheduling or waiting around, let the delivery come to you. If you're home during the drop-off, the driver can be asked to place your items in the garage. If you're away, they'll position it close to the garage or main entry.

    Dispatch Timeframe

    Items are typically dispatched from our warehouse within 1-3 business days. Affordable $10.95 Flat-Rate Shipping Orders below $99+ benefit from a consistent shipping rate. As your purchase value goes up, your shipping charge remains unchanged!

    Change of Address

    Once your order is in transit, we cannot change the delivery address. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@bbqkitchenpros.com.

    Cancellations

    You may cancel your order at any time before it has been dispatched. If your order has already been dispatched, please refer to our Return Policy.

    Parcels Damaged in Transit

    If you find that your parcel has been damaged in transit, please reject the parcel if possible and contact our customer service. If the parcel has been delivered without your presence, please contact customer service for further assistance.

    If you have any questions or concerns regarding our Shipping Policy, please contact us at support@bbqkitchenpros.com.

    BBQ Kitchen Pros Return Policy

    At BBQ Kitchen Pros, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a return and refund policy.

    30 Day Returns

    We accept returns within 30 days of the date of purchase. If you wish to return an item, please contact our customer service department to receive an authorization number before shipping the item back to us. Please note that items returned without an authorization number will not be accepted. Items must be returned in new condition. 

    Return Shipping

    We stand behind our products and want you to be satisfied with them. In the case that you decide to return your purchase, we will gladly refund you for the product in its entirety minus the cost of shipping and return shipping incurred by BBQ Kitchen Pros.

    To qualify for return shipping, items must be returned in the original packaging, pallet, and within the continental US. Once your return is approved and processed, we will provide a prepaid return shipping label. Simply print the label and adhere it to the package. Please ensure the returned item is packed securely to avoid damage during transit.

    Remember, returns only apply to items returned in the original packaging and pallet. If an item is returned in non-original or damaged packaging, the customer may be responsible for any return shipping costs. In addition, freight shipping is scheduled for pick-up at a specific date and time, which is agreed upon by the customer. and customers must be there at the scheduled time. Missing scheduled freight time will result in a dry run fee which is issued by the shipping company. 

    Damaged Items

    If your order arrives damaged, defective, or incorrect, please make a note of it immediately when signing for delivery and send photos to support@bbqkitchenpros.com on the day of delivery. 

    Original Packaging Please keep all the original packaging and pallets for any items that need to be returned. Items that are not returned in their original packaging may not be accepted for return.

    Non-Refundable Items that become damaged after use are non-refundable unless specified under warranty.

    We hope that our return and refund policy makes it easy for you to shop with confidence at BBQ Kitchen Pros. If you have any questions or concerns about our policy, please don't hesitate to contact our customer service department.

    A. 30 Day Return Policy

    We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. Items must be returned in new condition. You’ll also need a receipt or proof of purchase.

    B. Easy Return Process

    To start a return, you can contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530. Once your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

    Items that are not eligible for return include the following:

    Custom-made, special-order, and made-to-order products. Items are marked non-returnable in the item description. 

    C. Damaged & Wrong Products & Issues

    Please inspect your order upon reception and contact us immediately within 24 hours if the item is defective or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
    To return your product, you should contact our mail.
    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    D. Exchanges

    We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@bbqkitchenpros.com or call us at +1 888-678-3530.

    E. No Re-stocking Fees

    For our products, there is no Restocking Fee.

    F. Refunds

    We will notify you once we’ve received and inspected your return and let you know if the refund has been approved or not. If approved, you’ll be automatically refunded back to your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too.

    Fast & Free Shipping

    Orders $99.99+

    No Sales Tax!

    Except NY

    Family Operated

    Talk To An Expert 24/7!

    Price Match Pioneers

    We Will Match Any Price For You!